The dealership was very friendly and professional they
had the car I wanted the price was fair and Amy was amazing
had the car I wanted the price was fair and Amy was amazing
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by Dogonit6869
Jul 10, 2023 -
Generation KIA responded
Dogonit6869, Thank you for your review! We're thrilled that you had a great experience with us and that you love your new Kia. Our team works hard to provide excellent service, and we appreciate your feedback. If you ever have any questions or concerns, please feel free to contact me at (631) 569-5700. Thanks again for choosing Generation Kia! We appreciate your referrals! - Joe Catalanotto, Jr., General Manager
I wish I could give negative stars.
This dealer is absolutely dreadful. Sold me a lemon, refused to cover it and tried to sell me a new car and roll in the old loan on a vehicle I can n
This dealer is absolutely dreadful. Sold me a lemon, refused to cover it and tried to sell me a new car and roll in the old loan on a vehicle I can no longer drive. Stone-walled, ignored, seldom returned phone calls and nothing but negative results. Staff was very rude on the phone when trying to rectify the situation and they couldn’t be bothered to assist in the process. They had me waiting days for a simple response. ABSOLUTELY DREADFUL PEOPLE AND BUSINESS.
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by Hrhill1984
Jul 06, 2023 -
Generation KIA responded
Hrhill1984, We're sorry that we fell short in providing you with the exceptional service that we aim to provide to all of our customers. Your feedback is important to us and we would like to address your concerns. Please reach out to our General Manager, Joe Catalanotto, Jr. by phone or text at (631) 569-5700, and we will work to find a solution.
Jul 06, 2023 -
Hrhill1984 responded
The only reasonable solution is to refund me for the vehicle. I am beyond my wits end with this entire process and have suffered financial losses in addition to the cost of a car I cannot use. Your dealership has refused to honor Kia’s warrantee as well as the extended warrantee. I’ve been given the runaround and I’m not going to accept your shortcomings as an answer. Your entire operation is aware of my situation. Do the right thing and stand by your vehicle.
They are professional and met my needs and were
informative They went out of their way
informative They went out of their way
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by jenerus
Jul 05, 2023 -
Generation KIA responded
Jenerus, Thank you for taking the time to leave us a review. We're thrilled to hear that you love your new Kia, and we're glad that our team could provide you with a great car-buying experience. For all your Kia needs, please don't hesitate to contact us at (631) 569-5700. Thanks for choosing Generation Kia! - Joe Catalanotto, Jr., General Manager
Ray Garcia was excellent.
Understanding, kind , patience and was able work with us on price.
Understanding, kind , patience and was able work with us on price.
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by Jk
Jul 05, 2023 -
Generation KIA responded
JK, Thank you for taking the time to leave us a review. We're thrilled to hear that you love your new Kia, and we're glad that Ray and our team could provide you with a great car-buying experience. For all your Kia needs, please don't hesitate to contact us at (631) 569-5700. Thanks for choosing Generation Kia! - Joe Catalanotto, Jr., General Manager
Very friendly.
Shared all features of vehicle. I was informed on how to use various controls.
Shared all features of vehicle. I was informed on how to use various controls.
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by Scalpel75
Jul 05, 2023 -
Generation KIA responded
Scalpel75, Thank you for such a wonderful review! We’re pleased to hear how much you loved your car-buying experience with our Generation Kia team! A big 🎉 congratulations to you!
Customer service is always excellent.
The service and parts area are very helpful. They make you feel like family.
The service and parts area are very helpful. They make you feel like family.
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by Gus
Service Price Transparency
Jun 27, 2023 -
Generation KIA responded
Gus, Your feedback means a lot to us, and it serves as a great motivation for our dedicated staff to continue providing top-notch service. If there is anything else we can assist you with or any suggestions you have to further enhance your experience, please do not hesitate to let us know.
Amy was amazing and so helpful!
She made buying my son his first car easy
She made buying my son his first car easy
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by chrissylabarbera
Jun 27, 2023 -
Generation KIA responded
Chrissylabarbera, Thank you so much for taking the time to leave a review about your experience with Amy. We are thrilled to hear that she provided amazing and helpful service to you during the purchase of your son's first car. Making such an important decision can often be overwhelming, but Amy's dedication and assistance made the process easy and enjoyable for you. A big 🎉 congratulations to your Son!
Very personal, accommodating and not pushy.
In and out in timely manor. Love the new lease.
In and out in timely manor. Love the new lease.
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by Tina.wasilko
Other Employees Tagged:
Lou Ciorra
, Addie donohue
Jun 20, 2023 -
Generation KIA responded
Tina.wasilko, Thank you for choosing Generation Kia for your new car purchase. I'm glad to hear that you had a great experience with us, and we appreciate your kind words. If you have any questions or concerns in the future, please don't hesitate to reach out to me at (631) 569-5700. Thank you for your business! - Joe Catalanotto, Jr., General Manager
Patty was an excellent sales rep.
She was very helpful in guiding us from our lease to the purchase of our car. I would recommend her very highly. Thank you!
She was very helpful in guiding us from our lease to the purchase of our car. I would recommend her very highly. Thank you!
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by Jayers0627
Jun 19, 2023 -
Generation KIA responded
Jayers0627, Thank you for your positive review! We're happy to hear you had a great experience at Generation Kia and love your new car. If you ever need anything, please reach out to me at (631) 569-5700. We appreciate your business! - Joe Catalanotto, Jr., General Manager
I found our Patti, our sales consultant to be
knowledgeable and informative about the Kias
knowledgeable and informative about the Kias
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by jveccia
Jun 14, 2023 -
Generation KIA responded
jveccia, 🙏🏽Thanks so much for your review about Patti! She is the kind of amazing sales professional who takes care of her customers 100%! We appreciate your choosing Generation Kia and your recommendation! Please send your family & friends to see us! That is the best compliment we could ever receive! If we can be of assistance to you in the future with your auto care needs or you need anything for your vehicle, please reach out to us. Thank you!