Patricia Benedetto | Page 13

Went to Kia to buy a 2023 forte GT it took me 6 hours to close the deal no lie why did it take so long first the sales manager wanted 3000 dollars over the sticker price then the offer for my trade in was 2 close the deal no lie why did it take so long first the sales manager wanted 3000 dollars over the sticker price then the offer for my trade in was 2000 dollars below what I expected than there was a problem with the dmv and they also did not want to offer the full incentive offered by Kia luckily I had a wonderful sales person named patty Benedetto and she said she would try to get a better deal and she did I paid 1000 dollars over the sticker price with 2.9 financing not great but still acceptable for such a nice car I also would like to thank the finance manager Jason Merritt who made all the paperwork stress free if it wasn’t for these two helpful wonderful people I would not have purchased this car it was a pleasure working with them thanks for their hard work getting me this car More

Report | Print

I just leased a 2023 Forte GT line . Patty Benedetto was the salesperson. She was excellent to say the least . Patty was extremely knowledgeable, professional, courteous and understandab Patty Benedetto was the salesperson. She was excellent to say the least . Patty was extremely knowledgeable, professional, courteous and understandable for my needs . I will absolutely be recommending her to my family friends and coworkers in the near future . More

Report | Print

Very happy with my experience at generation Kia. Would recommend them to anyone in the market for a car! Would recommend them to anyone in the market for a car! More

Report | Print

I WORKED WITH PATTY B. AND SHE IS AN AMAZING, FRIENDLY AND PLEASANT. I WILL DEAL WITH HER AGAIN IN THE FUTURE. AND SHE IS AN AMAZING, FRIENDLY AND PLEASANT. I WILL DEAL WITH HER AGAIN IN THE FUTURE. More

Report | Print

Had the pleasure of receiving assistance @ Generation Kia for the 2nd time from Mike Roperti, Joe in Finance, and was kept company by Chad in sales. These gentlemen are awesome! From encouraging words to foo for the 2nd time from Mike Roperti, Joe in Finance, and was kept company by Chad in sales. These gentlemen are awesome! From encouraging words to foot work, remarkable! Mike was relentless and worked very hard to get me in a vehicle i would love. This crew made my experience memorable and put my mind to ease. I will be back again! Thanks for the picture Patricia Benedetto! More

Report | Print

This dealership took advantage of my 18 year old daughter and charged her over $7000 from the sticker price. They are all about the sale no matter what it takes. Her paperwork was wrong even down to the addr and charged her over $7000 from the sticker price. They are all about the sale no matter what it takes. Her paperwork was wrong even down to the address and phone number More

Report | Print

Go to Patti! She was so sweet and helped me and my wife through the whole process. Answered the phone whenever I called happy to talk to me and highly recommend y She was so sweet and helped me and my wife through the whole process. Answered the phone whenever I called happy to talk to me and highly recommend you go to her. More

Report | Print

very helpful, impeccable service, and very friendly and patient? PATTY and sales was absolutely a five-star rating she is without a doubt, the nicest the funniest most helpful salesperson I've ever deal patient? PATTY and sales was absolutely a five-star rating she is without a doubt, the nicest the funniest most helpful salesperson I've ever dealt with! More

Report | Print

In 2015 I leased my very first car with generation kia. It was a 2015 optima, I was 21 years old and was paying $330/mo for the car. I was happy with the car and was happy with the service I received. Fast It was a 2015 optima, I was 21 years old and was paying $330/mo for the car. I was happy with the car and was happy with the service I received. Fast forward 2 years and my lease is up so I finance a 2012 audi s4 through the dealership. All goes well, fast forward about 10 months later and I receive a message regarding my credit. I go to check it out and my credit dropped 90 points because of a delinquent payment. Now im very confused because I have never missed any sort of payment in my life especially not on the 2015 optima. I end up finding out Generation Kia shorted Kia Motor Finance $217 and were going after me for it. It took me 3 more months to get generation kia to even cut a check to the finance company and since 2017 I still have not had the remarks removed from my credit. Generation kia gave me the run around every single time, either sending me to the finance company saying I have to deal with them or telling me they will help and never getting back to me or coming up with excuses. The main person I was dealing with was the finance manager, Jamal Mageed. I have never had a worst customer experience in my life then when dealing with jamal. He could not have been more unprofessional with me during this experience and was constantly lying to me and changing his story. Fast forward to March 2020, I need a new car but I can’t get any cars at an affordable price because my credit is damaged from the mistake by generation kia. Jamal, knowing this because he’s been dealing with me for 3 years says there isn’t anything they can do for me and the 2020 kia optima I got is costing me $299/mo. That is $31 cheaper than when I was 21 with no credit. i have never missed a payment on any bill still and the only reason why my credit is bad is because of the issue with generation kia. Now, I am not writing this review because I made a mistake, and the dealership won’t help me so I’m now attacking them. No, this experience has made my life very difficult as you need credit for a lot of things and mine is damaged due to the carelessness of the dealership. In February 2021, I was finally able to speak to joe C and received a letter stating it was the dealership’s fault. I sent that into the finance company with all of the proof and paperwork needed to show this was 100% the dealer’s fault. Finance company came back and said there is not sufficient proof even with the letter. The dealership is telling me it is out of their hands and that they tried. They also said this happens often so if other people can fix it then I can figure out a way to fix it. I am appalled by how the dealership is handling this situation and I am not going to stop until they fix this issue. I will never buy another vehicle from this dealership and I will do my best to make sure everyone knows what they have put me through. 100% the worst experience I have had with a company and I 100% do not recommend using them. I urge everyone who has had a similar experience, or a negative experience about this dealership to please step forward. This is unacceptable behavior from this dealership and if it has happened to others like they said, then you should share your story to. More

Report | Print

Went here to purchase the car of my dreams! Patty was a HUGE help, incredible nice and knowledgeable, and definitely not pushy. She knew I was there for one specific used car (that other people were intere HUGE help, incredible nice and knowledgeable, and definitely not pushy. She knew I was there for one specific used car (that other people were interested in at the same time) and she made sure I got it! Never asked me to look at other cars and never made me feel pressured. Ask for PATTY! More

Report | Print