Patricia Charles
Patricia Charles at Reliable Chevrolet
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Patricia Charles | Page 2

Certified Sales Consultant

Reliable Chevrolet

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.9
211 Reviews
4.9

211 Reviews

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211 Reviews of Patricia Charles

April 12, 2024

Dealership Rating
Employee Rating

This is the Worst dealership I have ever dealt with in my 66 years. I took in my 2023 Chevy Silverado LT 1500 4x4 5.3L for a reapply the zektech sealer and my truck went in clean and just washed. When I r More

by odc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2024

Reliable Chevrolet responded

Our light car washes are complimentary and not meant to be a full detail. We appreciate your feedback and should you wish to discuss this further, please reach out to our service department.

Apr 16, 2024

odc57 responded

I understand car washes but my my vehicle was taken in for a reapply the ZekTech Coating not a car wash !!! I spent a whole day re-washing the truck and have been trying to buff off all the spots left on the paint without any luck. I will definitely be taking this issue up with the service manager. If I receive no help I will then see what GM can do about it !!! PS: When I picked up the truck and pointed out the problem with the service advisor all he could say I’m sorry we are having problems with our detailing team. No xxxx …

April 11, 2024

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Employee Rating

The service was very good. Jaden Bradley was very helpful and friendly. He was able to reconnect my phone to the car. More

by lenandshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Reliable Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 09, 2024

Dealership Rating
Employee Rating

I felt the service was very good. Jaden Bradley was very friendly and helpful. He came over to tell it would take longer than the estimated time and I appreciate that. More

by WYSOCKILEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2024

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Exceptional customer service. Completely satisfied with the service on my Mazda, given that I work for Reliable. More

by JAEDENBRADLEYMUSIC
Service Price Transparency
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Recommend Dealer
Yes

March 20, 2024

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Reliable is great. I have never had a bad experience regardless if it's sales or service. More

by TONY PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Reliable Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

February 09, 2024

Dealership Rating
Employee Rating

The entire customer service team was top tier from the moment I arrived to the moment I left! Everyone was extremely accommodating, friendly and knowledgeable on the cars they were selling. This experienc More

by beccabear28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Reliable Chevrolet responded

Hi Becca, Thank you for your review. We are so pleased to hear that our service team provided you with a great experience. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

January 11, 2024

Dealership Rating
Employee Rating

I usually never post stuff like this but this time I feel I need to. It's about Reliable Chevrolet in Albuquerque. This dealership has the worst I mean WORST customer service!! I'm not gonna tell you the wh More

by mcverdulero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 12, 2024

Reliable Chevrolet responded

Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to assist and discuss this situation further.

Jan 12, 2024

mcverdulero responded

I already dealt with Patricia numerous times I need to speak with the General Manager about why he would not reimburse me for a rental that I had to use due to the incompetence of your Service Advisors. Until I speak with him I will continue to make people aware of how bad this dealership treats its customers.

September 02, 2023

Dealership Rating
Employee Rating

Thank you Josh for helping us with everything you did and getting you a great deal on my beautiful black Camaro! And thank you Reliable Chevrolet and the employees who helped get us financing for my beautif More

by franlucero2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristano Cordova, Eddy Blea, Osman Bahadiri, Thomas Jenson, Benjamin Henry , Diego Baldonado, Tyshawn Burdex, Eddie Colmenero, Josh Day

Sep 05, 2023

Reliable Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 26, 2023

Dealership Rating
Employee Rating

Edit: Brand new vehicle has an issue and hasn’t been resolved in more than 2 weeks. Now we have to find out that the grace period we were promised was a lie. Deeply disappointed, I had been thinking of More

by ady.irbis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Octavio Pena, Darren Russell

Aug 28, 2023

Reliable Chevrolet responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 28, 2023

Dealership Rating
Employee Rating

Excellent service and customer skills great customer service really a joy to work with and would highly recommend. More

by jblankenship7373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Podhajecki, Eddy Blea, Michael Marsh, Osman Bahadiri, John Storz , Diego Baldonado, Josh Day, Brad Smith

Aug 01, 2023

Reliable Chevrolet responded

Thank you for your positive review!

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