Patricia Tolson | Page 21

Product Sold Itself I’ve been a Mopar girl my whole life!!! Wouldn’t go any place else or purchase any other manufacturers! Salesman and the Internet woman were my favo I’ve been a Mopar girl my whole life!!! Wouldn’t go any place else or purchase any other manufacturers! Salesman and the Internet woman were my favorite ever! More

by ORCAWHALES3 Verified Customer Verified Customer

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Application of running boards Great looking feature to our Jeep. Waiting area is clean. Greer Wifi greatly appreciated. Final price for work was what was quoted on the phone. Great looking feature to our Jeep. Waiting area is clean. Greer Wifi greatly appreciated. Final price for work was what was quoted on the phone. More

by gpwilson1 Verified Customer Verified Customer

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service excellent location and great service ,all personnal on all levels are very polite and courteous the showcase with the bubbles is beatutiful everyone w excellent location and great service ,all personnal on all levels are very polite and courteous the showcase with the bubbles is beatutiful everyone whet out of way to please me .thank you very much More

by caquas95 Verified Customer Verified Customer

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Helpful, friendly staff Just in to have splash guards installed. Came in for appointment at 1pm done at 4pm . I think 3 hours is a bit long but other than that ,good service. Just in to have splash guards installed. Came in for appointment at 1pm done at 4pm . I think 3 hours is a bit long but other than that ,good service. More

by bobbyb_tcb Verified Customer Verified Customer

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Always a positive experience All of the people there make you feel like one of the family ! It is nice to have a quality dealership in the neighborhood TADA ! All of the people there make you feel like one of the family ! It is nice to have a quality dealership in the neighborhood TADA ! More

by Z28ALFAPETE Verified Customer Verified Customer

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Keep service visit From the time I was greeted by the service writer Mike to talking to the parts employee Patty and mechanic Adrien I was VERY impressed with this deal From the time I was greeted by the service writer Mike to talking to the parts employee Patty and mechanic Adrien I was VERY impressed with this dealership. Especially these days when customer service is unheard of these people went above and beyond to make sure I was taken care of. Mike worked with my warranty company and got me covered. Patty helped me figure out a remedy to a big problem and Adrien was happy to help with a favor that had nothing to do with the service issue I was there for. I will not go anywhere else!!! More

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I have mixed feelings about this dealership I have mixed feelings - the sales process was great. The sales person, general manager and finance person were very nice. No pressure sales experien I have mixed feelings - the sales process was great. The sales person, general manager and finance person were very nice. No pressure sales experience. Made making the decision to lease a Jeep easier. The aftermarket follow up was lacking. I made many attempts to contact these people and a few others due to issues such as no registration received, skylink not set up and I never received a follow up call back. I finally went on chat and filed a complaint, was told I would get a call back - never happened - Emma sent me an email 2 days later asking if my issues had been resolved. The answer was a resounding NO. Finally received a call from Rick - finance on the 19th - apparently there were problems with the payoff on my trade in - of which as of 3/20 the monthly payment is past due, there is a late fee assessed and obviously the loan has not been paid off. I am still waiting on a resolution for this. Service and Parts are next - I will be ordering a part for install - We shall see what happens More

by BULLCHOW1 Verified Customer Verified Customer

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bad service you were much less than awesome.purchased new ram in december, 2 months later i notice abs module leaking. in shop for five days. call manager and ask you were much less than awesome.purchased new ram in december, 2 months later i notice abs module leaking. in shop for five days. call manager and ask if truck is done, cant get answer. i tell him that i need to know because need truck to take boat 4 service appt that i waited 2 weeks 4. rude receptionist tells me shes leaving messages, but no answer. i asked 4 loaner, but was offered uber, ridiculous!but wait, theres more, last week i lost my key,it happens. I then realized i was only given one key. Ha,d to get truck flatbedded to dealership. i pay for road assistance, call # and am put on hold, then hung up on! I call private tow company and $170.00 later of my own money im at cape cral dodge. driver calls and says arrived at 2pm. call rude receptionist several times and she calls back saying i got it in 2 late. you did rekey 4 free, but only gave me one new key. now im in same predicament if i lose! even my lawnmower came with 2 keys. i regret ever walking through your door!!!!!!!!!!!!!!!! patty was awesome More

by MHAGARTY2329 Verified Customer Verified Customer

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Personal treatment, personal pricing by quality people Whether it was Tony in sales, Lori in finance, Scott in maintenance, Tom in parts, or Jay in management. They showed an extreme desire to make my expe Whether it was Tony in sales, Lori in finance, Scott in maintenance, Tom in parts, or Jay in management. They showed an extreme desire to make my experience one that will build relationships for the future. Good job! More

by MCSTROM Verified Customer Verified Customer

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Patricia / parts service /Gabrielle service advisor I needed information regarding a part for my Jeep. Patricia went over and beyond to research and respond to my inquiry. Today I am getting an oil I needed information regarding a part for my Jeep. Patricia went over and beyond to research and respond to my inquiry. Today I am getting an oil change. The service remains as great as before. More

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