Patrick Albien | Page 10

Great customer service! This was my first experience at IGH Toyota and I found the sales team to be friendly, personable and professional. Patrick, Jill, and Jenny all took t This was my first experience at IGH Toyota and I found the sales team to be friendly, personable and professional. Patrick, Jill, and Jenny all took the time to explain their roles and provide the information that I needed to make the best decisions for my lease. They listened to my preferences and answered my questions completely. At no time did I feel pressured, but was happy to see how quickly the whole process was accomplished. I look forward to continuing to work with the IGHToyota staff over the next 3+ years! More

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Not only listened to my concerns but addressed them as best I have an intermittent airbag light and passenger seat belt light going on and off. They checked for malfunction and assured things are correctly fun I have an intermittent airbag light and passenger seat belt light going on and off. They checked for malfunction and assured things are correctly functioning. Can't explain the intermittent flashing on and off, but took concerns seriously and tackled as best as they could. More

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Very Friendly I hadn't planned on purchasing a new car, but my 2013 Toyota Corolla was considered a total loss. I got to the store an hour before they closed only t I hadn't planned on purchasing a new car, but my 2013 Toyota Corolla was considered a total loss. I got to the store an hour before they closed only to meet Patrick again! Patrick Albien had been the delightful salesperson who sold me my first Corolla back in 2013. He was extremely knowledgeable and helpful. He helped me find something in my price range and its perfect. I know have a used 2017 Corolla. Everything was quite easy, stress-free, and smooth working with the Inver Grove Toyota. I would highly recommend them. More

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Very courteous and speedy with their work Inver Grove Toyota is the best dealership I have ever worked with and I've been with them since 2007. Have purchased 3 vehicles. Very happy with my ex Inver Grove Toyota is the best dealership I have ever worked with and I've been with them since 2007. Have purchased 3 vehicles. Very happy with my experience. More

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New Car Purchase Inver Grove Toyota made purchasing a new RAV4 very easy. Patrick is knowledgeable and I felt comfortable working him, he was never patronizing and se Inver Grove Toyota made purchasing a new RAV4 very easy. Patrick is knowledgeable and I felt comfortable working him, he was never patronizing and seemed genuine when he responded to my questions. More

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Enjoyed working with Patrick I had to replace a Toyota that was totaled by a deer, and buying another Toyota was a no-brainer. We chose Inver Grove Toyota since my son had had a g I had to replace a Toyota that was totaled by a deer, and buying another Toyota was a no-brainer. We chose Inver Grove Toyota since my son had had a good experience buying his used car there, and we were not disappointed. Patrick did a great job of showing us exactly what we were looking for as well as some that we hadn't thought to consider. He made suggestions, but we never felt any pressure to buy something we didn't want. Although I was dreading the process going it, it was actually a good experience and I ended up with a car I love! More

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Good Product - Good Service Over the past year the service department has gently told me that it was time to give up on my 1996 Camry with 226,000 miles and join the 21st century Over the past year the service department has gently told me that it was time to give up on my 1996 Camry with 226,000 miles and join the 21st century. A friend told me that he had bought two cars from Patrick Albien and I should see him. After explaining my needs he immediately suggested a Carolla IM and took me out to see it. It was a perfect fit. I decided to lease and I drove it home. I look forward to another twenty years of good service with my new car. Inver Grove Toyota has a knowledgeable and professional staff in both the service department and sales floor and I couldn't be more pleased. More

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Wonderful! This is our fourth RAV4 at this dealership, with a different sales person each time. Patrick by far was the best in his overall demeanor, and overall This is our fourth RAV4 at this dealership, with a different sales person each time. Patrick by far was the best in his overall demeanor, and overall knowledge. I will recommend Patrick to our friends. More

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Responsive Internet impressive Within minutes of my internet request, Patrick called me and emailed. He was responsive and helpful in finding a vehicle that met our needs and getti Within minutes of my internet request, Patrick called me and emailed. He was responsive and helpful in finding a vehicle that met our needs and getting a deal done. I appreciated Patrick spending a good deal of time explaining all the features of the Highlander to my wife. More

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Trading in my leased Camry for a new leased Camry. I have dealt with Patrick Albien two times now. I have never felt any pressure of a decision. He makes a person feel relaxed. No hurry, answers questi I have dealt with Patrick Albien two times now. I have never felt any pressure of a decision. He makes a person feel relaxed. No hurry, answers questions on the spot. In fact I was questioning if I wanted to go to a Corolla, instead of a Camry again. He asked me to test drive the Corolla, and then make that decision. So glad I did. I just felt better in the Cambry. He is polite, accommadating, and courtious. The finance part was a breeze. Pam knows her job, is fast, effiecient, and down to earth. I felt so comfortable. More

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