Patrick Conaway | Page 20

I was pleased with my visit recently with Midtown Kia. During my routine oil and filter change, the service department was helpful in bringing to my attention needed care for my 2015 Kia Soul car. During my routine oil and filter change, the service department was helpful in bringing to my attention needed care for my 2015 Kia Soul car. More

by POPCORNPUP Verified Customer Verified Customer

Report | Print

Great experience Patrick is a big help all the time Great work guys Keep it up work guys Keep it up More

by Jermworm100 Verified Customer Verified Customer

Report | Print

Very nice very detailed Told me everything i needed to know Good job midtown kia know Good job midtown kia More

by Jermworm100 Verified Customer Verified Customer

Report | Print

I bought 2 cars from there. The first one was great! The second one I only had for maybe a month & it started leaking oil very badly. Someone tried to cover up the oil leak with The first one was great! The second one I only had for maybe a month & it started leaking oil very badly. Someone tried to cover up the oil leak with some sealant so therefore it wasn't leaking when I bought it. Now I'm out of pocket thousands of dollars in repairs & I've only had the car less than a month. Will never go back to midtown Kia again More

by shoemake5366 Verified Customer Verified Customer

Report | Print

Sidney Fowler was amazing I give her a 10. Everyone that was standing around when we walked in to Mid town Kia and didn't even ask if we need anything, I give a 0. This is the 5th car I bought Everyone that was standing around when we walked in to Mid town Kia and didn't even ask if we need anything, I give a 0. This is the 5th car I bought from Mid town. More

by katherineatkison Verified Customer Verified Customer

Report | Print

They were very friendly and got me out at a good amount of time. Not too late of time. Not too late More

by freggie439 Verified Customer Verified Customer

Report | Print

Everyone is always friendly. Although getting hold of someone on the phone in service is difficult. They never answer the phone and when you leave a message they never call back Although getting hold of someone on the phone in service is difficult. They never answer the phone and when you leave a message they never call back. More

by Scotty Verified Customer Verified Customer

Report | Print

Quality service, they communicated throughout the process and finished faster than quoted. Happy with the service and finished faster than quoted. Happy with the service More

by JRAYMICK Verified Customer Verified Customer

Report | Print

The service is good, however it can take forever to talk to a human being if I call to ask any questions. Same goes with email - I have submitted multiple emails and have never received a response. Midtow to a human being if I call to ask any questions. Same goes with email - I have submitted multiple emails and have never received a response. Midtown Kia has good people, but needs to do much better with communications. More

by ken-randall Verified Customer Verified Customer

Report | Print

My vehicle was experiencing a power loss issue while I was traveling from Tennessee to Oklahoma. Midtown Kia was willing to try to get my vehicle repaired before I left 1 week later. I had just had the ve was traveling from Tennessee to Oklahoma. Midtown Kia was willing to try to get my vehicle repaired before I left 1 week later. I had just had the vehicle repaired for the exact same issue a couple weeks earlier. Needless to say my patience might not have been as good as it should have been. Patrick was very patient, understanding and helpful and worked diligently to get the vehicle repaired for my 13 hour trip home and succeeded in getting the car repaired in time. I even received a phone call from him personally inquiring if I had made it home safely. His attitude toward the entire issue is an excellent example of what customer service should be. I thank him very much and Midtown Kia for the service they provided. Patrick was the difference between an ordinary experience at a dealership service center and true customer care. More

by robynragan Verified Customer Verified Customer

Report | Print