Patrick Ford | Page 14

GREAT BUYING EXPERIENCE Worked with Howard Shorter. 20 plus years at Gunn Honda and it shows in his detailed knowledge of the inventory. Will look to Howard for our next car Worked with Howard Shorter. 20 plus years at Gunn Honda and it shows in his detailed knowledge of the inventory. Will look to Howard for our next car. More

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Refreshing Experience I read reviews so I will write one. We can all use some help sometimes. How refreshing it is to go back in time when a man's word was his bond. I read reviews so I will write one. We can all use some help sometimes. How refreshing it is to go back in time when a man's word was his bond. This is the case with Craig Simpson. When he said something I could count on it. We are from the Dallas-Ft. Worth area but we could not find the Fit in the color we (my wife) wanted but we were told that Gunn Honda was going to get a shipment in with what we wanted. We called sales and was connected with Craig Simpson. He said they had received two Yellow Fits one with Navi and one without. They had sold the one without Navi which was fine because we wanted Navi. We told him we would take but would have to fly in two days later. We ask if he wanted a credit card number or a bank transfer but he said that would not be necessary. Two days later a monster rain storm was due and we didn't want to drive 300 miles on I35 with the rain, trucks, new car, but Craig called to ask if we really wanted to come down with these adverse weather condition about to happen. We took his advise and waited three more days, ask again about payments but told it was not necessary even though we were adding some extras. He said to call him when we got on the plane and he would pick us up at the airport. I hated to call him at six in the morning but I did and he was there when we arrived with a smile on his face. We went to the Gunn Honda to see and test drive the car. Craig introduced us to his assistant Kevin who took us for a test ride and explained all the features of the car. He later set up our phone and programmed the Navi with our home address. Now it was time for the dreaded paperwork. There are always extras they try to force on you but this was not the case with Gunn Honda. Patrick Ford was very knowledgeable to our needs and presented us with only the options that pertained to us. We were offered other things but just for our information. We paid cash for the car with a out of town personal check which is something a local (Chevrolet) dealer would not do for us. We had to go the bank and get a cashiers check. The next day Craig called to make sure we got home safe and sound. The people that work here don't work on commission. The only thing they want is to insure that you have a pleasant car buying experience. More

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