Patrick Learned | Page 5

I scheduled a maintenance service on-line for my 2021 Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appoin Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appointment if I’m expected to wait for 3 hours before getting my car serviced the problem could be on-line scheduling but no one offered an explanation for my long wait this is where the car was purchased so taking it there for service seemed the correct thing to do, please advise about alternatives for scheduling service appointments for my vehicle More

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I purchased a factory defect, within the 1st month the door had issues. The car runs ok, not smoothly. door had issues. The car runs ok, not smoothly. More

by TERRI WESTBROOK Verified Customer Verified Customer

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No regrets buying a Subaru! Car is excellent. Everyone has always been friendly, professional, and helpful. The Service Center is the best. Complete confidence in their work. Car is excellent. Everyone has always been friendly, professional, and helpful. The Service Center is the best. Complete confidence in their work. More

by CharlyG Verified Customer Verified Customer

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Friendly. they accomplished work efficiently. Very sorry Armando was no longer working at this dealership. they accomplished work efficiently. Very sorry Armando was no longer working at this dealership. More

by renee.cameto Verified Customer Verified Customer

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Great compassionate service, they always address my needs and concerns. They go above and beyond to provide quality service. and concerns. They go above and beyond to provide quality service. More

by James B. Verified Customer Verified Customer

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Daniel always goes above and beyond as my service manager. All of the staff at Downtown Toyota of Oakland are extremely attentive to customers. The service team are the best & I have tried the hillto manager. All of the staff at Downtown Toyota of Oakland are extremely attentive to customers. The service team are the best & I have tried the hilltop & One Toyota dealerships but their service teams don’t compare. Thank you Downtown Oakland Toyota Team!! More

by lasavia1 Verified Customer Verified Customer

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Every time I use this facility for service the crew are always at hand and greet me with a smile. Very efficient and excellent service. Patrick Learned always straight forward on me and on what I need. I a always at hand and greet me with a smile. Very efficient and excellent service. Patrick Learned always straight forward on me and on what I need. I apologized that I don't know what the name of the mech or tech that service my car, he did a good job. I loved those coupons that going around it did a lot of difference. Keep the good work...Will see you soon. More

by bolseg1 Verified Customer Verified Customer

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Great job and excellent service from them. Will recommend to anyone looking for services on their vehicle Will recommend to anyone looking for services on their vehicle More

by a.chester4622 Verified Customer Verified Customer

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The service advisor is top notch! !! Extremely helpful and wet above and beyond to help get my service appointment scheduled due to out of state service warranty road bumps. !! Extremely helpful and wet above and beyond to help get my service appointment scheduled due to out of state service warranty road bumps. More

by AMYVELCK378 Verified Customer Verified Customer

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Easy and flexible scheduling. Straightforward service. My estimate for repair was 1 to 1.5 hours and the repair ended up being 3 hours. Also, my car’s windshield wiper fluid light Straightforward service. My estimate for repair was 1 to 1.5 hours and the repair ended up being 3 hours. Also, my car’s windshield wiper fluid light came on soon after leaving the dealership which tells me that not all fluids were topped off even though that was the description of the service More

by LORENA.ROMAN Verified Customer Verified Customer

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