Patrick McCulloch | Page 3

Dropped my car off for low coolant light. Got a loaner car and they quickly diagnosed the problem and repaired. Sent a video of tech diagnosis to a show exactly what the issue was. Minor repa Got a loaner car and they quickly diagnosed the problem and repaired. Sent a video of tech diagnosis to a show exactly what the issue was. Minor repair to replace coolant reservoir cap More

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Good location at downtown. Easy to park and access the shop entrance. Clean facilities. Good experience. Easy to park and access the shop entrance. Clean facilities. Good experience. More

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Great customer service! Very friendly and courteous folks who give you a real and natural sense of the value they place in the customer relationship. Very friendly and courteous folks who give you a real and natural sense of the value they place in the customer relationship. More

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I’m very pleased with the quality of the service deparment. That’s all I have to offer deparment. That’s all I have to offer More

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Regular oil change and state inspection -- plus a couple little "please check this" items. Friendly, responsive staff and efficient work. little "please check this" items. Friendly, responsive staff and efficient work. More

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Patrick was very helpful in me understanding my 1st Audi. and my first experience with this dealership. and my first experience with this dealership. More

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The team is awesome! Were able to accommodate an emergency fiat tire the day I called and did my upcoming inspection to save me a future trip and appointment. Always fri Were able to accommodate an emergency fiat tire the day I called and did my upcoming inspection to save me a future trip and appointment. Always friendly and professional More

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Oscar at Audi Service was absolutely outstanding. He was professional, kind, extremely knowledgeable, and truly went above and beyond while servicing my SUV. From the moment I arrived, he made the en He was professional, kind, extremely knowledgeable, and truly went above and beyond while servicing my SUV. From the moment I arrived, he made the entire experience smooth and stress-free. He clearly explained everything being done, kept me updated throughout the process, and answered all of my questions with patience and care. You can tell he genuinely takes pride in his work and wants his customers to feel confident and taken care of. I also want to mention that this wasn’t just a one-time experience — during my previous visit, everyone I interacted with was amazing, so kind, and welcoming as well. The entire customer service team consistently provides top-tier care. David and Patrick are so amazing as well! :) It’s clear this Audi location values professionalism and creating a positive experience for their customers. Highly recommend! :) More

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Service is repeatedly disorganized and highly customer unfriendly. Things are never ready for a scheduled service. unfriendly. Things are never ready for a scheduled service. More

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Audi pittsburgh is top notch. Very thorough and always accommodating! I appreciate their partnership servicing my vehicle! Very thorough and always accommodating! I appreciate their partnership servicing my vehicle! More

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