Patrick McFarland | Page 11

GREAT SERVICE - PATRICK MCFARLAND Patrick McFarland is our service advisor and he does an excellent job. He is professional, courteous and keeps us updated while our car is being serv Patrick McFarland is our service advisor and he does an excellent job. He is professional, courteous and keeps us updated while our car is being serviced. We have two Mercedes both purchased new at Crown Mercedes and we always ask for Patrick McFarland when our annual services are needed or for any other service needs. We recommend Patrick to our friends, neighbors and think very highly of him both professionally and as a person. KEEP UP THE EXCELLENT WORK AND THANK YOU PATRICK MCFARLAND. Mike & Phyllis Webe More

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Great Experience Took my car into Crown Eurocars to have some detailing work done. Patrick McFarland my service advisor was great in processing the appointment and I Took my car into Crown Eurocars to have some detailing work done. Patrick McFarland my service advisor was great in processing the appointment and I was extremely happy with the results. Excellent job from him start to finish. Dick Falls More

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Patrick Mcfarland excellent service Always have great service with Patrick Mcfarland. Very nice and attentive. The service waiting area is also very comfortable with coffee and other dri Always have great service with Patrick Mcfarland. Very nice and attentive. The service waiting area is also very comfortable with coffee and other drinks and snacks. More

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service dept very attentive -- sales reps need training sales was not so forthcoming as they should have been -- besides being somewhat cold i personally was lied to -- bought car anyway but in all my years sales was not so forthcoming as they should have been -- besides being somewhat cold i personally was lied to -- bought car anyway but in all my years of owning a mercedes -- several -- dealt with ray catena in new jersey and treatment of customers leave a lot to be desired by crown More

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Good experience Great employees, everyone was very helpful. Service was ok, did not solve the issue but that's ok. My only complaint is that my carpets had footprin Great employees, everyone was very helpful. Service was ok, did not solve the issue but that's ok. My only complaint is that my carpets had footprints all over them. I had to get them cleaned. More

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Very efficient Patrick made the process of getting my car fixed very easy. This is one the reasons why we continue to buy cars from crown because of the service dep Patrick made the process of getting my car fixed very easy. This is one the reasons why we continue to buy cars from crown because of the service department. More

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Service I recently had my A service at Crown Eurocars. They did an excellent job and had my car in and out in under an hour (car wash included). Patrick McF I recently had my A service at Crown Eurocars. They did an excellent job and had my car in and out in under an hour (car wash included). Patrick McFarland was my service adviser and he really was excellent! More

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Service Patrick was a great guy to wotk with and he finished my process in minutes. When Tampa Mersedese disnt even borther to follow up with me for my servic Patrick was a great guy to wotk with and he finished my process in minutes. When Tampa Mersedese disnt even borther to follow up with me for my service eventhough i got the car free m them and even they told me straight on my face that they do not gove courtsey car for service A where as i just talked to Crown Mercedes and that just fineshed my transaction very smoothly. So from now i will got to Crown for service and even to buy a car. And yes Tampa Mercedes sucks really bad service. More

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New Car Delivery - 2017 SLC 300 We received a Winter Event letter from Wes Harris on our 2014 SLK 250 encouraging us to trade in early on our lease for a new 2017 SLC 300. Our sal We received a Winter Event letter from Wes Harris on our 2014 SLK 250 encouraging us to trade in early on our lease for a new 2017 SLC 300. Our salesperson, Helena Bergen was very helpful in helping us select the right car. We were looking for Indium Grey, but we ended up with a dealer locate on Diamond White Metallic. We took delivery on Christmas Eve and the car looked fantastic! Helena had everything coordinated at time of install. Jessica Scarboro handled the lease paperwork quickly, and Tony (delivery concierge) was very helpful getting us acquainted with the new features on the SLC 300, and Apple CarPlay. We are very happy with the SLC 300! More

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I had my car scheduled for service Charlie Apple was very helpful & thorough with me. Being a woman, I needed to understand more about the service needed on my car. He did that. Even at Charlie Apple was very helpful & thorough with me. Being a woman, I needed to understand more about the service needed on my car. He did that. Even at the time of my car pick up, he was helpful & still personable in,dealing with me. More

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