Patrick McFarland | Page 10
Service Consultant
Mercedes-Benz of St. Petersburg
8302 US Hwy 19 N.
Pinellas Park, FL 33781
119 Reviews
Write a Review119 Reviews of Patrick McFarland
January 20, 2018
Pleasure From the time I first stepped into the Dealership it has been nothing but pure pleasure . Patrick McFarland handles my service issues and does this in From the time I first stepped into the Dealership it has been nothing but pure pleasure . Patrick McFarland handles my service issues and does this in a very professional way . Very happy with this dealership. More
January 17, 2018
Great Experience! Patrick McFarland was fantastic! I would definitely recommend Crown Eurocar Service Department! This was my first service for my GLE 350 and I was v Patrick McFarland was fantastic! I would definitely recommend Crown Eurocar Service Department! This was my first service for my GLE 350 and I was very impressed with the service! More
November 15, 2017
Service Appointment My scheduled appointment with Patrick McFarland was handled with expediency, efficiency & courtesy. Wait time was in parameter given at check-in. Wa My scheduled appointment with Patrick McFarland was handled with expediency, efficiency & courtesy. Wait time was in parameter given at check-in. Waiting area was comfortable & amenities available. More
November 10, 2017
Flawless Service Patrick McFarland was more than helpful with my recent service visit. The entire team here always goes above and beyond for their customers. I had fo Patrick McFarland was more than helpful with my recent service visit. The entire team here always goes above and beyond for their customers. I had four tires installed, a four wheel alignment, and the vehicle detailed. Everything was done as promised and all was correct the first time. The detail job was beautiful, my car looked like new inside and out. More
Other Employees Tagged: Charlie Apple
November 07, 2017
Always impeccable service My engine got hydro locked in some deep floodwater and my dealership had it covered from the moment I towed in. It was a lengthy repair as the procedu My engine got hydro locked in some deep floodwater and my dealership had it covered from the moment I towed in. It was a lengthy repair as the procedures were very complex, but they supplied me with a loaner, even when I had to evacuate for a hurricane. Patrick McFarland is my service advisor and kept me informed throughout the entire process, I couldn’t have asked for better service. It’s always like this, for the entire 6 years I’ve dealt with this dealership. More
November 01, 2017
Great service I've been in several times for maintenance and as always the staff at Crown and the process is professional and excellent in every way. Cannot give e I've been in several times for maintenance and as always the staff at Crown and the process is professional and excellent in every way. Cannot give enough thanks to service Dept. representative Patrict McFarland More
November 01, 2017
Patrick McFarland, Service! For 25 years I have purchased & maintained my various Mercedes at Crown. Special is how I & my car are treated. Respect & quality together, great com For 25 years I have purchased & maintained my various Mercedes at Crown. Special is how I & my car are treated. Respect & quality together, great combination! My friend & neighbor was so impressed by my mid-size SUV that he actually purchased one from Crown. More
Other Employees Tagged: Charlie Apple, Carlos in service department
October 11, 2017
Mercedes service I have been working with this company for years and have never been disappointed. I would refer my friends here without hesitation. Top quality serv I have been working with this company for years and have never been disappointed. I would refer my friends here without hesitation. Top quality service with professional employees. More
October 01, 2017
Great service from Pat McFsrland Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siski Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siskin) a 5*. The dealership gets a 4 overall. Reason: I don’t think the pre delivery QC was up to Mercedes standards i.e. one of the back seats didn’t spring forward when I tried to use it on day 2. Parts had to be ordered and ultimately the back seat was replaced. There was also grease on one of the seat belt straps and the cargo cover was loose. Pat explained that they QC mechanical things but most likely not the issues I just explained. Out of the 8 days I had the car, it was in the shop 3. I would urge the dealership to broaden their pre delivery QC. More
August 30, 2017
Quick and easy I had a seat belt problem in my C300 which I had purchased at another dealer. I called Crown, since I recently moved to Pinellas County. Patrick Mcfar I had a seat belt problem in my C300 which I had purchased at another dealer. I called Crown, since I recently moved to Pinellas County. Patrick Mcfarland was assigned as my advisor. When I arrived Patrick was professional addressed my situation and quickly brought my car to be evaluated. It was determined that a part was needed, which was ordered and received the next day. I was given a loaner and picked up my car the next day. Great quick service. More

