Patrick McFarland | Page 10

Pleasure From the time I first stepped into the Dealership it has been nothing but pure pleasure . Patrick McFarland handles my service issues and does this in From the time I first stepped into the Dealership it has been nothing but pure pleasure . Patrick McFarland handles my service issues and does this in a very professional way . Very happy with this dealership. More

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Great Experience! Patrick McFarland was fantastic! I would definitely recommend Crown Eurocar Service Department! This was my first service for my GLE 350 and I was v Patrick McFarland was fantastic! I would definitely recommend Crown Eurocar Service Department! This was my first service for my GLE 350 and I was very impressed with the service! More

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Service Appointment My scheduled appointment with Patrick McFarland was handled with expediency, efficiency & courtesy. Wait time was in parameter given at check-in. Wa My scheduled appointment with Patrick McFarland was handled with expediency, efficiency & courtesy. Wait time was in parameter given at check-in. Waiting area was comfortable & amenities available. More

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Flawless Service Patrick McFarland was more than helpful with my recent service visit. The entire team here always goes above and beyond for their customers. I had fo Patrick McFarland was more than helpful with my recent service visit. The entire team here always goes above and beyond for their customers. I had four tires installed, a four wheel alignment, and the vehicle detailed. Everything was done as promised and all was correct the first time. The detail job was beautiful, my car looked like new inside and out. More

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Always impeccable service My engine got hydro locked in some deep floodwater and my dealership had it covered from the moment I towed in. It was a lengthy repair as the procedu My engine got hydro locked in some deep floodwater and my dealership had it covered from the moment I towed in. It was a lengthy repair as the procedures were very complex, but they supplied me with a loaner, even when I had to evacuate for a hurricane. Patrick McFarland is my service advisor and kept me informed throughout the entire process, I couldn’t have asked for better service. It’s always like this, for the entire 6 years I’ve dealt with this dealership. More

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Great service I've been in several times for maintenance and as always the staff at Crown and the process is professional and excellent in every way. Cannot give e I've been in several times for maintenance and as always the staff at Crown and the process is professional and excellent in every way. Cannot give enough thanks to service Dept. representative Patrict McFarland More

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Patrick McFarland, Service! For 25 years I have purchased & maintained my various Mercedes at Crown. Special is how I & my car are treated. Respect & quality together, great com For 25 years I have purchased & maintained my various Mercedes at Crown. Special is how I & my car are treated. Respect & quality together, great combination! My friend & neighbor was so impressed by my mid-size SUV that he actually purchased one from Crown. More

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Mercedes service I have been working with this company for years and have never been disappointed. I would refer my friends here without hesitation. Top quality serv I have been working with this company for years and have never been disappointed. I would refer my friends here without hesitation. Top quality service with professional employees. More

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Great service from Pat McFsrland Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siski Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siskin) a 5*. The dealership gets a 4 overall. Reason: I don’t think the pre delivery QC was up to Mercedes standards i.e. one of the back seats didn’t spring forward when I tried to use it on day 2. Parts had to be ordered and ultimately the back seat was replaced. There was also grease on one of the seat belt straps and the cargo cover was loose. Pat explained that they QC mechanical things but most likely not the issues I just explained. Out of the 8 days I had the car, it was in the shop 3. I would urge the dealership to broaden their pre delivery QC. More

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Quick and easy I had a seat belt problem in my C300 which I had purchased at another dealer. I called Crown, since I recently moved to Pinellas County. Patrick Mcfar I had a seat belt problem in my C300 which I had purchased at another dealer. I called Crown, since I recently moved to Pinellas County. Patrick Mcfarland was assigned as my advisor. When I arrived Patrick was professional addressed my situation and quickly brought my car to be evaluated. It was determined that a part was needed, which was ordered and received the next day. I was given a loaner and picked up my car the next day. Great quick service. More

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