"We just purchased a 2021 Silverado at Boucher Chevrolet..."
We just purchased a 2021 Silverado at Boucher Chevrolet in Waukesha, where we experienced the perfect combination of online convenience and in-person service.
When the dealership's website showed the model we'd been searching for was in inventory, I started an online chat with Internet Sales Manager Alex Mueller. We wanted to make sure the truck was on the lot before making the trip down to take a test drive. (With super-low inventory everywhere, we'd been burned a few times chasing after trucks that had already been sold but still appeared on websites.) Although I made the inquiry an hour before the dealership opened for the day, Alex answered my chat request within minutes, assured me he had the keys in hand and sent a text with an appointment to come in that afternoon.
We met later that day with Pat McInerney, who had the truck ready for us to drive the moment we walked in the door. Pat's a refreshing blend of sales-guy knowhow and sense of humor -- and it was clear from the start that we'd be buying the truck from him. We also got what we felt was a really good offer for our trade in. Two hours later, we were out the door in our new truck.
Overall, ours was a really great experience.
"Pat and Darek made replacing my totalled vehicle trauma..."
Pat and Darek made replacing my totalled vehicle trauma and drama free.
Pat was quick to alleviate and concern I had over possible mechanical problems, and he did it by bringing in the head mechanic, not by using a sales trick of reassuring words.
Darek handled my financing quickly and efficiently, despite my finances being outside of the common norm. I walked away with a beautiful vehicle and peace of mind. In my book, that's a priceless combination.
Other Employees Tagged:
"I have been in for repairs on other vehicles and have..."
I have been in for repairs on other vehicles and have been pleased with the work. The vehicle was given to my daughter to use and for the most part it has been maintained out of state.
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"Kyle did a great job. He went out of his way to get me..."
Kyle did a great job. He went out of his way to get me approved for my new car lease. Very friendly and efficient. Would recommend Boucher to everyone!
"my sales person Pat was great. He went above and beyond..."
my sales person Pat was great. He went above and beyond his duty to keep
me coming back to Boucher. To keep things safe he even brought the car to my home to finalize the deal. NOW THATS SERVICE.
"Pat was great, very honest and worked with me to to get a..."
Pat was great, very honest and worked with me to to get a deal I was comfortable with. Wouldn't but a truck from anyone else.
"Irish Pat Mcinerney is great and helpful. He found the..."
Irish Pat Mcinerney is great and helpful. He found the car I wanted and let me know right away when he got it. Thanks Pat!
"Took great care of me on a certified used car still under..."
Took great care of me on a certified used car still under warranty. Needed to keep my car over-night for parts and gave me a nice new car as a loaner. Kept in touch, did what they said they would do. Very happy with the service.
Other Employees Tagged:
Joe in Service
"I was very satisfied with this dealership. Ron from the..."
I was very satisfied with this dealership. Ron from the Nissan dealer went above and beyond for us as we bought 2 vehicles from him.