Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis
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Patrick Packenham

Service Manager

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Patrick Packenham

April 12, 2024

Dealership Rating
Employee Rating

Fast accurate service at fair price. Clear explanation of performed services. Comfortable waiting area with small bottled water. More

by CJHOLL
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 07, 2024

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The service was fast. Guy who helped me was knowledgeable, efficient, professional, and nice. I was in and out in no time, with my service issues resolved. More

by sfapc
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Service Time
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Recommend Dealer
Yes
Apr 08, 2024

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 06, 2024

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Employee Rating

,reliable easy to do business with accommodating, honest,pleasant service individuals to deal with comfortable waiting area More

by nowaketoday1
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Recommend Dealer
Yes
Apr 06, 2024

Copeland Subaru Hyannis responded

Hi! We're delighted to know that you found our service at Copeland Subaru Hyannis reliable and accommodating. We aim for a comfortable experience for all our customers, so your feedback is much appreciated! Thank you for your business! Bryan Scarpellni

April 03, 2024

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Always prompt and courteous. friendly efficient service great product. We are on our 4th Suburu. . More

by DLMM_2002
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Recommend Dealer
Yes
Apr 03, 2024

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.

February 25, 2024

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Renting my Subaru Impreza was quick and easy. We have purchased two Subaru Outbacks from Geroge in the past. More

by PGENOA
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Recommend Dealer
Yes
Feb 25, 2024

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope you enjoy your new Impreza! Bryan Scarpellini Managing Partner

August 27, 2023

Dealership Rating
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So far my experience with Copeland Subaru has been great. There seems to be an issue with a tire on a new car I just purchased. They repaired it twice and promised to make sure it is fully taken care of. More

by marydcauley
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Recommend Dealer
Yes
Aug 28, 2023

Copeland Subaru Hyannis responded

Thank you for your kind review, Mary! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Please don't hesitate to reach out if you need any further assistance with the tire, or with any other vehicle needs! Bryan Scarpellini Managing Partner

August 01, 2023

Dealership Rating
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What a pleasure to work with Copeland Subaru. George (our salesperson) was outstanding. He took the time to let me drive every model so that I could see which Subaru I really wanted. He was so More

by judy25
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Recommend Dealer
Yes
Aug 02, 2023

Copeland Subaru Hyannis responded

Judy, Thank you for sharing your experience with us! We're happy to hear it went well working with George, Justin, and Bryan. We hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

July 28, 2023

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I am a repeat customer of Copeland Subaru! The staff are friendly and accommodating. Robert was involved when I bought my first Subaru four years ago and I was happy to work with him on the pu More

by Erin L
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wayburn, Bryan Scarpellini , Thomas McCarthy, Phi

Jul 30, 2023

Copeland Subaru Hyannis responded

Thank you so much for your kind words, Erin, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

July 18, 2023

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Employee Rating

I had a very pleasant experience with both the sales and finance department on the purchase of my new Subaru forester. Max was very efficient, organized and honest. Max was extremely knowledgeable about the More

by stephaniejohn838
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Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini, Max Martin-Simmons , Brittany Calle, Everton Gouveia, Thomas McCarthy, Sean in Finance

Jul 18, 2023

Copeland Subaru Hyannis responded

Thank you, Stephanie! It's great to hear that Max was able to demonstrate our commitment to customer service. We appreciate your recommendation and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

May 23, 2023

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Employee Rating

George was so helpful . He really went out of the way to help me . I had experience with other dealers . Now I will never go to another dealer. The service department w More

by LAUREL.Galvin
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, George Costa, Bryan Scarpellini , Brittany Calle

May 24, 2023

Copeland Subaru Hyannis responded

Laurel, It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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