Patrick Souza | Page 10

Roseville Hyundai Excellent location. Very helpful and not over bearing. They accommodated us and did everything they could to get us into the right vehicle. Would defi Excellent location. Very helpful and not over bearing. They accommodated us and did everything they could to get us into the right vehicle. Would definitely return. Extremely happy with the vehicle as well. More

by nicolemhyden Verified Customer Verified Customer

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Great Service! Great People! I have bought many cars here. It's the only place I will go for a new vehicle. My family, friends and co-workers have also purchased cars here based o I have bought many cars here. It's the only place I will go for a new vehicle. My family, friends and co-workers have also purchased cars here based on my feedback. More

by Chris Savage Verified Customer Verified Customer

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Helpful staff, got a great car Our salesperson helped us with the information we needed to compare several models that we were interested in, and make the best choice. Everyone at R Our salesperson helped us with the information we needed to compare several models that we were interested in, and make the best choice. Everyone at Roseville Hyundai that we met was helpful and courteous. We are very happy with our purchase decision. More

by dwniner Verified Customer Verified Customer

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Hyundai Tucson I did not expect to buy a car; but after test driving the Tuscson and receiving excellent customer service and a great deal, I couldn't think of any r I did not expect to buy a car; but after test driving the Tuscson and receiving excellent customer service and a great deal, I couldn't think of any reason why not to buy the car that day. More

by sradoffross Verified Customer Verified Customer

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Comfortable Buy I worked primarily with Patrick, who was very attentive, relatable, understanding, and helpful. He got me into a great car at my desired price point. I worked primarily with Patrick, who was very attentive, relatable, understanding, and helpful. He got me into a great car at my desired price point. James helped me out answering some preliminary questions in my initial investigation phase. Both were wonderful and down to earth. More

by begawk Verified Customer Verified Customer

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Happy with my Hyundai! So far I am pleased with my purchase. Car handles well, love all of the options & moon roof. The car buying experience was fine, I did not feel as muc So far I am pleased with my purchase. Car handles well, love all of the options & moon roof. The car buying experience was fine, I did not feel as much pressure as with some other dealers I've been to. Hopefully the car continues to perform & I am able to drive it for many years. More

by shaundrabradley Verified Customer Verified Customer

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Great Store, Bad corporate follow through Hyundai has fallen short on the Corporate end. I have purchased 4 Hyundai's in the last 3 years and this will be probably my last. We bought the car o Hyundai has fallen short on the Corporate end. I have purchased 4 Hyundai's in the last 3 years and this will be probably my last. We bought the car on May 7th. We were offered full value for a 2013 BMW X3 trade in. That car sold on the lot the next weekend, it was in fantastic shape. We were told that our 2016 Santa Fe Lease Financed on May 13th. We were also told that is when the check is processed and sent to our Bank (lien Holder of our trade-in BMW) around the same time. I check with Kajen Jackson Finance Manager at Roseville Hyundai on May 23rd. He assured me it would be paid off by the end of the month. Well it is now 22 Business Days since the the lease of our new hyundai, you have sold our trade-in and we still have a loan balance and a payment due June 15th on the BM. I called Kajen today who stated he sent a message first thing this morning to corporate to track the pay-off check. By close of business day today I called Kajen again and stated he sent 2 more emails to corporate and no one has responded to his email. Maybe their short staffed or busy on a Monday processing loans was his answer. Bad communication, Bad customer service, a complete fail in my opinion. Even the Finance Manager Kajen said he thought it was taking a little longer then normal. A sales team can work their tails off and corporate can kill the loyality of a 4 time customer with no follow thru... Sad because it is a great car and product. More

by stoph35 Verified Customer Verified Customer

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awesome It was a great experience can't wait to go back. Your staff if very professional and courteous at all times. The staff is very helpful. It was a great experience can't wait to go back. Your staff if very professional and courteous at all times. The staff is very helpful. More

by lagunas25 Verified Customer Verified Customer

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Service I highly recommend the dealership and the Personnel in particular Patrick and Edwin provided great service on our 2016 volester. This vehicle my wife I highly recommend the dealership and the Personnel in particular Patrick and Edwin provided great service on our 2016 volester. This vehicle my wife is loving it very much More

by carmenmatch Verified Customer Verified Customer

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Great experience This is my second vehicle purchase from Roseville Hyundai and my experience with the staff was excellent both times. I have to say that the process of This is my second vehicle purchase from Roseville Hyundai and my experience with the staff was excellent both times. I have to say that the process of buying a new vehicle can be daunting but in both of my experiences I felt like I was treated fairly and did not feel forced in any instance. Mostly, I am very happy with my new 2017 Hyundai Santa Fe Sport. Thank you! More

by ricepie1 Verified Customer Verified Customer

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