Patrick T. Walsh | Page 3

Kinda Disappointed This Time I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought better of it, rebooted itself, and all systems came back on within 30 seconds. Nevertheless, I requested service; particularly because this had happened less than a year before and this was a practically new computer. When I made the appointment, the service person said the computer was under warranty and he would order a new one. When I read the service report after picking up my car, I was extremely disappointed to see that my Explorer's computer was only "rebooted" and NOT replaced! This is reason #1 why I no longer trust C.Wimberly Ford Service. Now I will explain issue #2: When I made the appointment for the computer, I also requested the recall for the toe link issue be addressed. The same service tech said that would take a full day so we scheduled accordingly. Well, the computer problem, the recall issue, plus an oil change was all done in a HALF DAY. I can't help but wonder. So, in one visit, my faith, trust, and loyalty to Ford and this dealership have been destroyed. More

by DREAMER7349 Verified Customer Verified Customer

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I love Vicki and Pat . Steve and I have purchased a truck and 2 cars from Pat. Our latest experience was pretty devastating as the TURBO had a very serious problem. Consid Steve and I have purchased a truck and 2 cars from Pat. Our latest experience was pretty devastating as the TURBO had a very serious problem. Considering that, Pat gave me a wonderful SUV to drive while the problem was figured out. ( I will not get into detail about that) We knew we had to buy a other car. so we did. Jr. looked all over for one that met my specifications. And I love it , (except the trunk has to be opened manually) and I have a car payment now. Little to gripe about that. We will go back as long as Pat is there and of course VICKI!!! Dee and Steve Kirkpatrick More

by lakehouse1731 Verified Customer Verified Customer

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Excellent buyer experience Everyone at Wimberley took the time to understand what I wanted, found the exact vehicle and made buying the car an easy comfortable experience. When Everyone at Wimberley took the time to understand what I wanted, found the exact vehicle and made buying the car an easy comfortable experience. When ready to buy another car it's the first (and probably only) place we will shop. Thanks! R. King More

by egor0 Verified Customer Verified Customer

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Quick, easy, great price. I saw a used f-250 advertised at your dealership. I knew Pat Walsh from years ago, great guy. .. Was interested in that model truck and thought I wou I saw a used f-250 advertised at your dealership. I knew Pat Walsh from years ago, great guy. .. Was interested in that model truck and thought I would stop by a have a look. Truck was great, price was fair and had to buy it right there. Thank you. More

by pjim394 Verified Customer Verified Customer

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Awesome Every time that we go to Wimberley we get amazing service and it is a friendly atmosphere. From scheduling an appointment to getting the service don Every time that we go to Wimberley we get amazing service and it is a friendly atmosphere. From scheduling an appointment to getting the service done it is always quick, easy and have always had a job well done. This is the place to purchase your vehicles, we will always choose Wimberely!!! Thanks everyone!!! More

by ROXIE PALLO Verified Customer Verified Customer

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Excellent Experience Buying our truck at C.W. Ford was by far the easiest, quickest and best car buying experience we have ever had! No pressure, just help. Will definit Buying our truck at C.W. Ford was by far the easiest, quickest and best car buying experience we have ever had! No pressure, just help. Will definitely go there the next time we need a vehicle. More

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( The Best) WOW that is all I can say!!!!!!!!!!!!!!!!!!! We have bought three trucks in the past 5 years... Everyone in the dealership really cares..... The last WOW that is all I can say!!!!!!!!!!!!!!!!!!! We have bought three trucks in the past 5 years... Everyone in the dealership really cares..... The last one we bought was very tough,my son wrecked the first one, and was looking for the same exact truck. Wow the team at the took on the task,not only finding the right one,but the owner Chuck took his own time after hours to drive up into Kalamazoo area to personally check it out. When the truck was delivered,it was like brand new..... The staff even stayed late (everyone ) involved to insure my 16 year old was wowed..... They are best,I am 57 years old and been buying trucks all my life. NO one does like the team at Wimberley..... More

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