Patrick Zimmerman | Page 20
Assistant Service Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.
Read more324 Reviews
Write a Review324 Reviews of Patrick Zimmerman
August 14, 2019
Great service As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the rec As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the recommendations they make and the service they do. Thanks More
August 13, 2019
Completed everything that was asked to be completed Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had Service was great and soon as I got there for my scheduled appointment they started working on my car right away. Everything was completed that I had asked to be completed. More
August 13, 2019
Oil change and tire rotation I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service More
August 12, 2019
Excellent Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out wi Fast, friendly and helpful service!!! I did not wait long in the waiting area and had a hot cup of coffee. Not knowing her name, she checked me out with a friendly conversation. Patrick took the time to show me how to adjust my car seat 2 days later. Thank you Cortese Ford! More
August 05, 2019
botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles each round trip. 300 miles, a tank of gas, and it still isn't as secure in the dashboard as it's factory original. The tech's left adhesive marks on the dash panels, footprint marks on the passenger door panel, and some viscous substance on the exterior of the passenger door. I am saddened by the difficulty to find a service department I can feel comfortable leaving my vehicle with. It may not be a Shelby Super Snake, but it means something to me. I did not feel as though anyone here treated my vehicle as they would their own. More
Other Employees Tagged: Phil Valenti , Ron Christiano
July 29, 2019
Maintenance, Electrical Cord Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Ro Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Rossiter, whose name does not appear below on the Service staff. More
July 29, 2019
Customer Service Is EVERYTHING!!!! I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else More
July 28, 2019
Oil Change I called and left a message to verify my car could be service. I received a call back shortly after confirming that I still had time. Once the car was I called and left a message to verify my car could be service. I received a call back shortly after confirming that I still had time. Once the car was the in the shop the service was quick and efficient and I was back on the road in no time. More
July 26, 2019
25,000 mile checknup Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese t Patrick handled everything very efficiently and professionally. Again....I was so very pleased with their service. I’d be happy to recommend Cortese to others. More
July 26, 2019
3 Years Overseas I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to I recently brought my truck in for service. I was concerned that the 3 years my truck went without major service while I was overseas we’re going to cost me a bundle. My service adviser and the techs did a thorough inspection and found the only thing my 18 year old truck needed was just a bit of freon. More
Other Employees Tagged: Darren Sneddon
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