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Cortese Ford Lincoln

4.6

578 Lifetime Reviews

2452-2500 West Henrietta Road, Rochester, New York 14623
Call (800) 501-6470

Top Reviewed Employees

Tommy Ciavarri, Sales Consultant, Cortese Ford Lincoln

Tommy Ciavarri

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Patrick Zimmerman, Service Advisor, Cortese Ford Lincoln

Patrick Zimmerman

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darren Sneddon, Business Manager, Cortese Ford Lincoln

Darren Sneddon

Business Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keith Osier, Assistant Service Department Manager, Cortese Ford Lincoln

Keith Osier

Assistant Service Department Manager
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

June 14, 2018

"Cortese service was excellent"

- tez14623 Verified Customer

At every step of the way regarding this service visit, Cortese was pleasantly accommodating to my requests. First, I was leaving for the weekend prior to a Monday appointment at the dealership. As I would not be needing my vehicle during this trip, I asked if I could leave my vehicle over the weekend and Monday, and they accommodated me. When I returned from my trip, they gave me a loaner vehicle to use. Progress on the service and availability of the vehicle was relayed to me by text messages from service advisor Patrick Zimmerman. When I arrived to pick up my vehicle, I found the service was covered by warranty with no hassle. All things considered, a pleasant experience.

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Employees Worked With

Patrick Zimmerman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 13, 2018

"Willing to go the extra mile"

- FAITH199 Verified Customer

I have some special needs that make working with a service department complicated and frustrating--for me, and for them! But Darren really came through for me this time.

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Employees Worked With

Keith Osier
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Darren and Patrick

June 13, 2018

"Always a pleasure!"

- lew57ski Verified Customer

It's always a pleasure to have my vehicle serviced at Cortese! Very professional and courteous. Very relaxing waiting room with televisions and fresh coffee.

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Employees Worked With

Keith Osier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Patrick Zimmerman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Darren VanOrden

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Photos & Amenities

  • Customer Lounge Area
  • Children's Play Room
  • Cable TV
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Vending Machines
  • After Hours Drop-Off
  • Shuttle Service
  • Rental Car Service Onsite
  • Authorized Parts Store
  • Instant Financing
Cortese Ford Lincoln, Rochester, NY, 14623