Patti O | Page 30

I utilized Palmen to do my tires as they had the best price, and id have the work done by ram technicians. I Worked with Patti who was excellent and very pleasant to speak with. Hopped into my truck to g price, and id have the work done by ram technicians. I Worked with Patti who was excellent and very pleasant to speak with. Hopped into my truck to get back to work but i did not look at the tires. when I got to work in Kenosha I received a voicemail from Patti asking me to give her a call. When I returned the call she stated they had put the wrong tires on my truck. She asked if someone could come pick it up, to replace them, and return the truck. I stated that that was fine. I’m happy she caught it(even though the other tires were a higher quality) and she apologized. I just find it crazy that something like this happened. Upon getting in my truck to return home I realized there wasn’t even gas replaced from the travel from Kenosha to Racine, and back to Kenosha. It’s not that it’s a huge deal, but it isn’t my fault. 15miles each way is 45 miles total in a vehicle that averages 15mpg. I at least thought out of courtesy that the fuel would be replaced, if not topped off. Like I said Patti was nice to work with, just not really impressed with the service overall. More

by Jcastelli352@gmail.com Verified Customer Verified Customer

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Had the heater control box replaced thought a little pricey had to schedule another appointment because they forgot to connect wire in console very inconvenient but maybe understandable considering the pricey had to schedule another appointment because they forgot to connect wire in console very inconvenient but maybe understandable considering the number of connections More

by thomasrobe Verified Customer Verified Customer

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Always a great place to go for service. Very clean, wearing protective gear and very efficient. Clearly customer oriented for going that extra mile doing what’s necessary to bring customers back! wearing protective gear and very efficient. Clearly customer oriented for going that extra mile doing what’s necessary to bring customers back! More

by dcxredx Verified Customer Verified Customer

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Very clean very helpful. Salesman Calvin is Very clean very helpful. Salesman Calvin is grear Finance Matt was very helpful Patty in service is very helpful Found the car O was looking fo Very clean very helpful. Salesman Calvin is grear Finance Matt was very helpful Patty in service is very helpful Found the car O was looking for More

by delles.john Verified Customer Verified Customer

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Wally was the gentleman that worked with me 11/27/2020. He was very professional and a pleasure to work with. I had a small hiccup with one of my tires, gave Wally a call and he handled it for me in a time He was very professional and a pleasure to work with. I had a small hiccup with one of my tires, gave Wally a call and he handled it for me in a timely manner that was very satisfactory. I will be referring female family & friends to Palmen of Racine! More

by Pata Verified Customer Verified Customer

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Excellent customer service! Patty continually goes out of her way to make sure my vehicle needs are fulfilled including providing lowest possible pricing.for parts and/or services provided. of her way to make sure my vehicle needs are fulfilled including providing lowest possible pricing.for parts and/or services provided. More

by chris.moericke Verified Customer Verified Customer

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Convenient appointment times. Everyone was pleasant and helpful. Appreciated car being washed. Service was done in a reasonable time so that the wait time worked with my schedule helpful. Appreciated car being washed. Service was done in a reasonable time so that the wait time worked with my schedule More

by lindaklady@gmail.com Verified Customer Verified Customer

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Just stopped in for a routine oil change. It went as planned, no surprises and vehicle was done as planned. Patti is my favorite service advisor. planned, no surprises and vehicle was done as planned. Patti is my favorite service advisor. More

by jamesruffalo Verified Customer Verified Customer

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I always take my vehicle to Palmen Motors for service. It is also where I go to buy my new vehicles every three years. They know me and I know them and I trust them to do a great job. They don’t disapp It is also where I go to buy my new vehicles every three years. They know me and I know them and I trust them to do a great job. They don’t disappoint! More

by QUEST4ED Verified Customer Verified Customer

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Palmen of Racine is the place to go to have your vehicle serviced! They fix it right the first time and do so with a smile. serviced! They fix it right the first time and do so with a smile. More

by POLK1988 Verified Customer Verified Customer

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