Patti Railey | Page 10

Great Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answ Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answer all my questions regarding new models of suv’s More

by AUERBACHMJ Verified Customer Verified Customer

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Wonderful car purchasing experience Patti was my sales lady and was incredible! So knowledgeable and made it a blast purchasing my 4th Mercedes! Steve was great at helping with financing Patti was my sales lady and was incredible! So knowledgeable and made it a blast purchasing my 4th Mercedes! Steve was great at helping with financing. Great experience! Great employees! More

by GENAFRYAR Verified Customer Verified Customer

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Great Customer Service The people that worked with me went out of their way to assist me in choosing a new car when I was very upset that I had to get a new car due to an ac The people that worked with me went out of their way to assist me in choosing a new car when I was very upset that I had to get a new car due to an accident . More

by powdersmoke Verified Customer Verified Customer

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Service experience Allen Blair is always very prompt & professional. He represents Mercedes Benz very well. My vehicle is ML350 year 2011. Looking forward to working Allen Blair is always very prompt & professional. He represents Mercedes Benz very well. My vehicle is ML350 year 2011. Looking forward to working with Patti when it’s time to upgrade. More

by DAKIN2 Verified Customer Verified Customer

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Excellent sercie received I wish to thank you for the opportunity to express my satisfaction for the excellent service I received on my last visit to Mercedes-Benz of Little I wish to thank you for the opportunity to express my satisfaction for the excellent service I received on my last visit to Mercedes-Benz of Little Rock. I Would like to thank very much to Mr. Allen Blair, who knew exactly what procedure was needed to have my car in good running condition. EXCELLENT SERVICE I know I can always count on the attention and help from Ms. Patti Railey when getting a new car, and the expert attention from Mr. Allen Blair in the Service Department . Thanks to both of them. Most sincerely, Ernesto Lombeida, Ph.D. More

by Mercedes-Benz Verified Customer Verified Customer

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Complete customer service My wife and I are always treated with respect. Even by employees we aren’t dealing with. It is a comfortable atmosphere. Negotiations were friendly an My wife and I are always treated with respect. Even by employees we aren’t dealing with. It is a comfortable atmosphere. Negotiations were friendly and positive. The dealership did everything that we asked them to do. I highly recommend a visit. More

by willis.joyce Verified Customer Verified Customer

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Poor communication Service was very poor no communication at all in service department. Mrs patti was awesome Josh worked on my car for 3 days and his attitude was ter Service was very poor no communication at all in service department. Mrs patti was awesome Josh worked on my car for 3 days and his attitude was terrible that was my 1 bad experience with them until now. More

by RHONDACONLEY01 Verified Customer Verified Customer

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My last visit with Mercedes Benz of Little Rock was great I am delighted to meet such wonderful staff; For the first time, I felt like I were part of a family; Superb Customer Service second to none. Thanks. I am delighted to meet such wonderful staff; For the first time, I felt like I were part of a family; Superb Customer Service second to none. Thanks. More

by AJACKZ201 Verified Customer Verified Customer

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Great experience Great friendly staff!!! Happy with our purchase!!! Just great people selling an exceptional product!!! Everyone is so friendly and helpful!!! Great pl Great friendly staff!!! Happy with our purchase!!! Just great people selling an exceptional product!!! Everyone is so friendly and helpful!!! Great place to get your next auto!!! More

by CLETA.HARDY Verified Customer Verified Customer

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No one ever answers the phone in the Service Dept . I had t! It took over 9 hours for Service B to be completed on my car. When I questioned that they said they were behind from the day before. As I said , this It took over 9 hours for Service B to be completed on my car. When I questioned that they said they were behind from the day before. As I said , this is my 5 th Mercedes and I have never had this problem with making an appointment or taking that long for service to be completed. I had to call numerous times before anyone answered the phone, I left a message and never was called back for an appointment, You should have someone answering the phone on every call. Or saying hold please and coming right back More

by dancecity Verified Customer Verified Customer

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