Patty McSharry

I was curious about a car’s availability and had the pleasure of speaking with Patty. She was extremely helpful and truly genuine. I had spoken with other dealers as I was car searching and she stood ou pleasure of speaking with Patty. She was extremely helpful and truly genuine. I had spoken with other dealers as I was car searching and she stood out from the rest. Patty told me about everything I asked about and was very punctual in terms of getting back to me. 10/10 experience, amazing service! More

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Russ was great. Through and knowledgeable He enjoys his job Would recommend him to anyone Through and knowledgeable He enjoys his job Would recommend him to anyone More

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Highly recommend this dealership. Big shout out to Madison A. the sales person/lady who have help me to choose the vehicle I wanted. She is very knowledgeable, attentive, and pleasant Big shout out to Madison A. the sales person/lady who have help me to choose the vehicle I wanted. She is very knowledgeable, attentive, and pleasant sales person/ lady, no haggling and pressure, very laid back. If you're looking for a sales person reach out to Madison A. Thank you Madison A., and thank you also to Scott in finance. More

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Brian Santos was great to work with. From test drives to purchase. I am very happy with my new Subaru Crosstrek! From test drives to purchase. I am very happy with my new Subaru Crosstrek! More

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I made an inquiry online and Patty McSharry contacted me within minutes. I was looking at a pre-owned model, but she offered such good pricing on a new model that I wound buying the new model. Our salesper within minutes. I was looking at a pre-owned model, but she offered such good pricing on a new model that I wound buying the new model. Our salesperson, Madison was terrific; very friendly, knowledgeable, and helpful. Thanks to her we were able to purchase and drive off with our new Forester the very same day. I give her 5 stars. Matt Dugal was also excellent. I appreciated the fact that he obtained competing finance offers from different banks and got me the lowest rate. More

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I had a very positive experience throughout the whole process. I started my search through internet sales with Kathleen and Patty and once at the dealership I had the pleasure of working with Cody. I wil process. I started my search through internet sales with Kathleen and Patty and once at the dealership I had the pleasure of working with Cody. I will definitely return! More

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Aug 7 identified car of interest at this dealership, contacted and drove (2 hrs each way) to examine and test drive on Aug 11. Car satisfactory, wrote a deposit check and ordered a dealer add-on. Was no contacted and drove (2 hrs each way) to examine and test drive on Aug 11. Car satisfactory, wrote a deposit check and ordered a dealer add-on. Was notified Aug 13 that car was [[finished and ready to move forward] My reply indicated a loan fell through but that would let dealer find financing or I would arrange to pay cash on Wednesday Aug 17. Heard nothing from dealership Tuesday Aug 16. Arrived at dealer 10:30 am prepared to take delivery, financing or cash as applicable, only to find that car was NOT ready and that dealer had made only a single attempt to secure financing with negative result but had not conveyed that information by close of business Tuesday Aug 16. We cancelled purchase, requested our deposit check back. Request denied, (Matt Dugal) as dealer had deposited check Friday Aug 12 instead of retaining until payment/delivery. Was informed that an electronic transfer to a routing and account number would not be possible (?!), and not given a check because informed our check had not cleared. (Check cleared my bank Monday Aug 15). I demanded today after checking this clearance that a check be mailed to me today's date. No response 3 hours later Issues include but not limited to: Misinformation car was finished, costing us another 4 hours driving -- there would not be a third trip -- and had Monday and Tuesday to finish before my announced visit Laziness in checking only a single financing source and not advising me result after 2 days ending close of business Aug 16 from my Saturday message Impropriety compared to other dealerships in depositing and not holding deposit check/funds Incompetence in not identifying that check had cleared my bank 2 days prior leading to possible fraud by refusal to return deposit in a timely manner or absorb cost in sending check overnight. Car has been relisted, and if reduced in price I would just omit dealer add on and purchase for cash -- but in no other circumstances would I elect to do business with this dealer. Refund is still outstanding Aug 18. More

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Easy to work with and outstanding customer relations. Put that together with a good price and timely delivery. Put that together with a good price and timely delivery. More

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The best car buying experience ever! Brian was not only professional and knowledgeable, but he is an enthusiast and loves his product. So very refreshing to deal with someone who wants y Brian was not only professional and knowledgeable, but he is an enthusiast and loves his product. So very refreshing to deal with someone who wants you to experience their product not just buy it. Patty was a great contact who never pressured but consistently stayed in touch until we were ready to buy and Sarah is the best finance person in the business. I have never dealt with one who fights for me and after securing a great deal she was wonderfully friendly and fun to wrap things up with. This is my first experience with Tri-City Subaru but it will not be my last. They have made a believer out of me. More

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