Paul DaRocha | Page 2

Maus Nissan of New Port Richey responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than it' s cost in the market. We have no control over the market, and it might just not be the best time for you to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Mr. Tyson, we can see that you are frustrated, and apologize for any inconvenience. We are having management look into the history of this, to see if there is anything more that can be done to assist you. Please let us know if you have any other questions, and we will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

At Maus Nissan, we love our customers, and glad that it shows! We appreciate your continued trust, and we thank you for taking the time to share your experience! Please let us know if there's ever anything we can do for you, and we'll be ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! Sincerely, Maus Nissan Management

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations Tara, on the purchase of your brand new 2024 Nissan Altima from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-Stars! Ben and Jason are phenomenal, thank you for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x.1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Alexis! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-stars! We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (62897) x. 1138

Maus Nissan of New Port Richey responded

We love our customers, and are glad that it shows! We look forward to serving you for years to come, so let us know if there is anything you need. Have a blessed day! - Maus Nissan Management Team, 727-999-MAUS (6287)

Maus Nissan of New Port Richey responded

Ms. Christine, we can see that you are disappointed, and so are we. As the old saying goes: 'We probably want to sell you a vehicle, more than you want to buy one.' So, when, for whatever reason, we are not able to secure financing, then we at least know we did everything we could to help. If anything changes on your end, please let us know, as that might help us get you closer to what you wanted to accomplish. And if you have any other questions, we will be happy to help address your concerns. Thank you for the opportunity, and have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting us at Maus Nissan, Jennifer! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your newest Kicks from us at Maus Nissan, Carol! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and we look forward to serving you for years to come. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138