Paul Davila
Paul Davila at Big Star Hyundai
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Paul Davila

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Paul Davila

May 01, 2025

Dealership Rating
Employee Rating

I wasn't acknowledged when I walked in the service department but Paul was already assisting a customer. The girl next to him saw me and didn't offer to help. Until he was finished with his customer s More

by igar2006
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

May 01, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

April 23, 2025

Dealership Rating
Employee Rating

Great service. Very friendly. The ease of making an appointment is great. Great job big star More

by lascarcella
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your trust in us means a lot to the Big Star Team. We look forward to serving you again soon.

April 20, 2025

Dealership Rating
Employee Rating

The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 20, 2025

Dealership Rating
Employee Rating

The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 19, 2025

Dealership Rating
Employee Rating

As always a good experience. Respect-timely-friendly. As always kindly. Paul served us before & friendly. More

by lorraine050150
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 17, 2025

Dealership Rating
Employee Rating

Paul got us in and out with quality maintenance service. The drop off was hassle free and we were done in no time. Thank you! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

April 12, 2025

Dealership Rating
Employee Rating

Everything good no issues professional and nice ok ok ok ok ok ok ok ok ok More

by tmjohnson1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

Dealership Rating
Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2025

Dealership Rating
Employee Rating

Hello, everyone was very courteous. The only concern was that no one reset my oil change settings or the service notification so my car still shows that service is needed. More

by cdelvillar1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

March 27, 2025

Dealership Rating
Employee Rating

Customer serves was horrible. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. More

by pgcheena
Recommend Dealer
No

Other Employees Tagged: Paul Davila

Mar 28, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

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