Paul Gomez | Page 5

They have the customer service, made it so easy to me to drop off and pick up car, Paul gomez offered great customer service, I love my KiA and I really loved the service . drop off and pick up car, Paul gomez offered great customer service, I love my KiA and I really loved the service . More

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Worst service EVER. Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car correctly the first time it was brought in for recall. Car has been in the service bay for over a week. Cannot get a return phone call from service, customer service or a General Manager for an update. We have left messages numerous times with no response. Refusal to give a loaner/ rent car to a working single mother of 4 children while car is there. Jose Marquez lied and said we had to prove oil changes showing receipts required by our warranty to receive service for the recall. (Warranty has NOTHING to do with a manufacture recall) Will never buy a car from Kia again because of this experience. Customer service and communication is the worst. More

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Great service end to end. Paul was our service advisor and he helped us from scheduling an appointment to getting the service done. Very pleasant to work with. Paul was our service advisor and he helped us from scheduling an appointment to getting the service done. Very pleasant to work with. More

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Excellent team. Paul Gomez service manager was professional and explained everything clearly and I knew what to expect Paul Gomez service manager was professional and explained everything clearly and I knew what to expect More

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Paul was nothing short of AMAZING! I usually schedule my oil changes, and this time I completely forgot. I went to 3 other Kia dealerships earlier in the day and none were available. I I usually schedule my oil changes, and this time I completely forgot. I went to 3 other Kia dealerships earlier in the day and none were available. I called Paul and he said “How soon can you get here?” They changed my oil in a timely fashion, rotated my tires and provided the works! More

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It was a wonderful experience and everyone did a fantastic job. Kirk Sparks was very helpful and made the experience a great one. fantastic job. Kirk Sparks was very helpful and made the experience a great one. More

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Paul Gomez was my service advisor. He kept me informed and answered all my questions. I was very pleased with my service. He kept me informed and answered all my questions. I was very pleased with my service. More

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They are very helpful and communicate well. Paul, the service tech, is very sweet and goes above expectations. Thank you Paul 😊 Paul, the service tech, is very sweet and goes above expectations. Thank you Paul 😊 More

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Waiting area clean and neat. People l talked to were polite and kind and listened to what I wanted to ask. I appreciate your consideration! People l talked to were polite and kind and listened to what I wanted to ask. I appreciate your consideration! More

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Crack mechanics, professional friendly service personnel, Paul and Edward always go the extra mile to make sure their customers are satisfied and happy. Paul and Edward always go the extra mile to make sure their customers are satisfied and happy. More

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