Paul Grass
Paul Grass at Guntersville Chevrolet

Paul Grass | Page 5

Sales & Leasing

Guntersville Chevrolet

11982 US-431
Guntersville, AL 35976

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5.0
70 Reviews

Languages Spoken

English English

5.0

70 Reviews

Write a Review

70 Reviews of Paul Grass

June 01, 2022

Dealership Rating
Employee Rating

friendly staff, very accomodating, General Manager is very helpful and listens to concerns and answers questions. More

by elwst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylon Bozeman

Jun 05, 2022

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

Dealership Rating
Employee Rating

Good salesman,shady financing with throwing on the extra warranty. Maybe you should say this is only an option, you don't have to get it. More

by mayhallbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Sammy Aplin, Dylon Bozeman, Justin Hundley, Brent Woodham

Jun 09, 2022

Guntersville Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. I will pass along your comments to the team here at Guntersville Chevrolet. Thank you for taking the time to leave us feedback about your experience with us.

May 17, 2022

Dealership Rating
Employee Rating

Would have went better if you had more than one finance person in house. Took almost 3 or more to get the deal done:( More

by Dana McMahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sammy Aplin

May 17, 2022

Guntersville Chevrolet responded

Thank you for taking the time to share about your experience. We are so sorry that your experience with us has left you feeling this way. We try our best to get everyone in and out as fast as possible, unfortunately our system was down while you were here. Our Finance Manager is amazing and she tries to offer the most prompt service to all our customers. Your input is invaluable to us as we seek to improve every facet of the customer experience. So thank you for communicating openly with us, and we wish you and yours all the best.

May 10, 2022

Dealership Rating
Employee Rating

The dealership was clean and comfortable. Everyone was friendly. Paul Grass was knowledgeable, interesting and made the whole process easy and fun. More

by suzanneballard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

suzanneballard1 responded

I highly recommend Guntersville Chevrolet!

May 05, 2022

Dealership Rating
Employee Rating

I had been treated poorly by another dealership and explained my situation to Paul. He told me to come in and they would take care of me and they did! Paul, Moody, and Bruce worked tirelessly to find m More

by jmbrown2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Bruce Moss

May 09, 2022

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 13, 2022

Dealership Rating
Employee Rating

I had a wonderful experience buying from Guntersville Chevrolet. Everyone was amazing and made me feel welcomed. Will definitely buy from them again. More

by SHEATH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Dominic Janosek, Beth Patterson

Apr 16, 2022

Guntersville Chevrolet responded

Hi, Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

January 30, 2022

Dealership Rating
Employee Rating

We bought 2 great vehicles for 2 very fair prices and delt with very awesome and fantastic people. Win Win Win. More

by tz250b
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Sammy Aplin, Jake Crone, Nathan George, Justin Hundley, Jason Kelly, Jason Lanigan, Kody OConnor, Brent Woodham

Feb 03, 2022

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2022

Dealership Rating
Employee Rating

Very friendly staff. Had a great experience , it was quick and easy and we are so happy with our purchase More

by Poseyvinyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Crone, Summer McGatha

December 16, 2021

Dealership Rating
Employee Rating

Very nice to work with and they did the oil change in a timely manner! The charge was much better than the BMW dealership in Huntsville! I’ll be going back to Guntersville Chevrolet for my future visits! More

by teresaspain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Sammy Aplin, Jake Crone, Nathan George, Aaron Helm, Justin Hundley, Jessica Mullins, Laderyl Ware, Brent Woodham

Dec 19, 2021

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2021

Dealership Rating
Employee Rating

They were Awesome from the very beginning to the very end , probably going there to get my next truck , couldn’t be more pleased More

by MIKE@LITZTIRE.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Guntersville Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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