Paul Hernandez
Paul Hernandez at Land Rover Santa Monica

Paul Hernandez | Page 6

Service Advisor

Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
53 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

53 Reviews

Write a Review

53 Reviews of Paul Hernandez

May 17, 2022

Dealership Rating
Employee Rating

Love my service department, but lately my services counselor doesn't seem interested in my car, no call back what services need to be done, they say me brakes don't need service, but the light is stil More

by drettig1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Land Rover Santa Monica responded

Hello, Thank you for your review and feedback. We will be sure to address this to the team. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

May 17, 2022

Dealership Rating
Employee Rating

Repairs were done correctly and on time. Service advisor was professional and knowledgeable. Scheduling was convenient. More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Land Rover Santa Monica responded

We are so happy you had a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2022

Dealership Rating
Employee Rating

Fantastic customer service. Always a treat to visit team for a service. Even if I’m spending a lot of $$$, I feel informed and taken care of as a customer. More

by Dennis M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Land Rover Santa Monica responded

Dennis, thank you for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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