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Paul Hernandez

Overview Reviews (16) Inventory (774)

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Paul Hernandez

Sales

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

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5.0

16 Reviews

Overview Reviews (16) Inventory (774)

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English

Spanish

5.0

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Paul Hernandez

September 02, 2025

Dealership Rating

Employee Rating

Very friendly and knowledgeable about all the vehicles. Made the process so easy and stress free. It’s like they knew just the car I needed. So happy with my purchase. Made the process so easy and stress free. It’s like they knew just the car I needed. So happy with my purchase. More

by angdel16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Xiaoxing He, Joe Riojas

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August 30, 2025

Dealership Rating

Employee Rating

Jaimey Crawford is an “A” class leader here . His employees John Gray and Paul Hernandez were exceptional to work with. My car buying experience was great and would recommend this dealership. His employees John Gray and Paul Hernandez were exceptional to work with. My car buying experience was great and would recommend this dealership. More

by Rosebud

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Gray , Jaimey Crawford

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Aug 30, 2025 -

McCombs Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2025

Dealership Rating

Employee Rating

Car buying went great 👍 Paul help me out with everything I needed 🙏 car running great 👍 everything I needed 🙏 car running great 👍 More

by Psulym0328

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Abdel

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Aug 29, 2025 -

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

May 17, 2025

Dealership Rating

Employee Rating

I appreciate the best support from the whole team. I will definitely recommend you to my friends. I will definitely recommend you to my friends. More

by boss84mike

Recommend Dealer

Yes

Other Employees Tagged: Cristo Mendoza

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May 17, 2025 -

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 03, 2024

Dealership Rating

Employee Rating

I loved that it was fast and easy, I never felt overwhelmed by so much information because they explained it so clearly. overwhelmed by so much information because they explained it so clearly. More

by Joshideleon03

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Abdel, Cristo Mendoza

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Nov 05, 2024 -

McCombs Ford West responded

Hi Josh: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McCombs Ford West!

August 29, 2024

Dealership Rating

Employee Rating

These guys were great. Paul Hernandez went above and beyond and made the purchase easy. If you need to buy a vehicle go to Red McCombs west Paul Hernandez went above and beyond and made the purchase easy. If you need to buy a vehicle go to Red McCombs west More

by rayp822

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 30, 2024 -

McCombs Ford West responded

Thank you for taking the time to write this review and let us know how we are doing, Ray. We will pass along your compliments to Paul. All of us at McCombs Ford West are glad to have you as a customer!

August 24, 2024

Dealership Rating

Employee Rating

Mr. Tarin & Team lead Paul, was a real professional he was extremely helpful Curtious understanding Tarin & Team lead Paul, was a real professional he was extremely helpful Curtious understanding More

by noraramirez57

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tarin Lee

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Aug 25, 2024 -

McCombs Ford West responded

Thank you so much for your kind words, Nora, and for taking the time to leave us this wonderful feedback!

June 12, 2024

Dealership Rating

Employee Rating

Miracle workers, excellent customer service. Would do business here anytime, including my next vehicle. This f250 is a sharp truck and they put together an even sharper deal for it. Would do business here anytime, including my next vehicle. This f250 is a sharp truck and they put together an even sharper deal for it. More

by emdlocomotive

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Damian Gonzalez

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Jun 13, 2024 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2024

Dealership Rating

Employee Rating

If you are looking for a vehicle this is the best place to go to and drive off with a vehicle you have been wanting and looking for , thank you so much to Paul and Ronney for working with us and having so to go to and drive off with a vehicle you have been wanting and looking for , thank you so much to Paul and Ronney for working with us and having so much patience they really put their hard work and time in! More

by nancygs1614

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ronney Vargas

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Jun 11, 2024 -

McCombs Ford West responded

Nancy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul, Ronney, and our team, and we look forward to working with you again.

June 01, 2024

Dealership Rating

Employee Rating

Damian Went above and beyond to help us look for a vehicle we were happy with! He was great! We were so happy with the friendly service. vehicle we were happy with! He was great! We were so happy with the friendly service. More

by lexie212005

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Damian Gonzalez

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Jun 03, 2024 -

McCombs Ford West responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

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