Paul Hickman

This is my third Infiniti from this dealership. The Sales and Service experience has always been excellent. The entire team from Steve Kiley the GM to Ed Shoemaker and Paul Hickman, the 2 service writers I usually work with are very professional and personable, I highly recommend them.

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I just bought my 3rd car from Flemington Infiniti and with each car, I have been very happy with their professionalism. The sales and service departments are easy to work with, and I've always felt that I've been treated fairly and with respect.

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Purchased a certified pre owned from Flemington Infiniti. Michael was very helpful with explaining all the features and options of the car. I had been to other dealerships and knew what I wanted, negotiations were quick and I felt very pleased with the price I got from the dealer. Finance and trade in were a breeze, David did a great job getting me a good rate and a fair value for my trade in vehicle . Service department was very helpful in setting up appointments to fix minor scratches on the rear bumper, got loaner as well as pick up and drop off.

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Fantastic staff, analyzed my vehicle issue quickly, gave me my options and promptly fix the problem. I would recommend the service department at Flemington Infinity to everyone no matter the vehicle manufacturer.

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From start to finish I couldn't of asked for better service. Maddie was extremely helpful explaining the whole process to me. She made sure that all my concerns were priority above all else. As soon as I got to the dealership they had an awesome loaner waiting for me. I couldn't be more thriled with this service and I can't wait for my next one ! The sales staff were also kind enough to go over the vehicle to make sure I knew how to pair and work everything. They even got me thinking about my car.

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The staff is very friendly and helpful and go out of their way to help. They help you understand what is wrong with your car and the most cost efficient way to fix it

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With the automation and computerization of EVERYTHING, it is very nice to know and be comforted by the personal touch that I have always received at this dealership for the 9+ years that I have owned my 2009 Infiniti G37X. While keeping up with 'technology', this dealership understood the importance of maintaining the 'personal touch' and has the unique ability to 'marry' the two. That effort they put forth makes it extremely easy to communicate with anyone via any method ! It is much appreciated !. My vehicle now has approximately 190K, drives like a dream and I still get complements !! [and, yes, I do tell them where I purchased my car ;-)]. The level of knowledge of the vehicles, whether 'mature' like mine or the new, remodeled versions is exceptional. Everyone that I have dealt with has always been professional and pleasant. They have turned servicing my car into a very enjoyable event. Thank you all !!

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I have owned my Infiniti for over 5 years. I have never been disappointed in the service I received from the date of my purchase through my most recent visit today, These folks are always professional, polite and expedient!

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Madeline Brackeen, Ed Shoemaker, Paul Hickman and Rob Heyducek make up a great Service Team. Always fixes my many problems on time great followup also!

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I had a great experience leasing my car thru infiniti. This was my third infiniti car but my first time leasing. Patti, Mike, Dave and Steve where all great to work with. Paul , in service, was also very helpful and explained all the issues with my previous car. They answered all my questions and were very informative.

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