Paul Jones
Paul Jones at Toyota of Coconut Creek

Paul Jones | Page 10

New Vehicle Sales

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
203 Reviews
4.7

203 Reviews

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203 Reviews of Paul Jones

December 17, 2022

Dealership Rating
Employee Rating

Second car leased from this dealership. Unbelievable customer service and great pricing Paul jones is fantastic . General manager Scott is consummate pro. Zeke in finance excellent. Bes More

by grscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Kevin installer of extras

Dec 19, 2022

Toyota of Coconut Creek responded

Thanks for being a great customer of Al Hendrickson Toyota. We are glad that Paul, Scott, and Zeke were nice to work with. Congrats on your vehicle, and we will see you next time.

December 11, 2022

Dealership Rating
Employee Rating

Very good, good attention and speed, good communication and very friendly staff, and they try to give you solutions when buying a vehicle. More

by LICAREVALOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Ed Belvant, Chener Petit Louis, Brenden Anghel , Leo Butterfield, Davilmar Frantz, Mike Joseph, Dexter Marshall, Andre Veiga

Dec 11, 2022

Toyota of Coconut Creek responded

Here at Al Hendrickson Toyota we always value and appreciate our customers’ feedback. Thank you, and we hope to see you back again!

December 11, 2022

Dealership Rating
Employee Rating

As always fantastic service and pricing. Pleasurable experience from inception to pulling out with new vehicle More

by grscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Jennifer Burton and Kevin installed bed cover

Dec 11, 2022

Toyota of Coconut Creek responded

We really appreciate you taking the time to leave Al Hendrickson Toyota this awesome review, thank you!

December 10, 2022

Dealership Rating
Employee Rating

Fastest car purchase ever they worked to get what I wanted and we were extremely happy! On the way to getting a car for my son this week! More

by TILFORDJEANNINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Tasso, Angelov@alhendrickson.com

Dec 12, 2022

Toyota of Coconut Creek responded

It was our privilege to serve you, thanks so much! -- Al Hendrickson Toyota Team

November 05, 2022

Dealership Rating
Employee Rating

The service was good but I had a 10am app. for an oil change for both my cars and waited for over 2 hrs. My cars were just sitting in the lot and if didn’t say anything I would have waited muc More

by Cyrus latimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis

Nov 10, 2022

Toyota of Coconut Creek responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 30, 2022

Dealership Rating
Employee Rating

I always have the best experience when come to the dealer, thanks guys! You Rock More

by teresa.harris101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose

Oct 31, 2022

Toyota of Coconut Creek responded

Teresa, thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota!

Oct 31, 2022

teresa.harris101 responded

I surely will be back in 3 years for next Toyota!

October 26, 2022

Dealership Rating
Employee Rating

My experience on 10-25-22 was pretty great. I test drove 3 different cars. The sales manager ended up getting me a pretty decent deal on a car that I test drove and I loved it in the end. Defin More

by Dariusreckley16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Toyota of Coconut Creek responded

This review means so much to us! Thank you for giving Al Hendrickson Toyota your business and your positive feedback. Safe travels in your new vehicle!

October 18, 2022

Dealership Rating
Employee Rating

Super atenciosos e competentes. Atendimento excepcional! Sempre nos atualizando e depositando verdadeiro apreço e respeito pelo cliente. More

by LEANDROALVESEUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Luis Mendoza, Ed Belvant, Chener Petit Louis, Brenden Anghel , Leo Butterfield, Davilmar Frantz, Mike Joseph, Dexter Marshall

Oct 18, 2022

Toyota of Coconut Creek responded

Leandro, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

September 27, 2022

Dealership Rating
Employee Rating

horrible horrible horrible not this place but the whole toyota customer support omg 14 15 More

by infojr.83
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Jackson, Luis Mendoza, Ed Belvant, Chener Petit Louis, Brenden Anghel , Leo Butterfield, Davilmar Frantz, Mike Joseph, Dexter Marshall

Oct 10, 2022

Toyota of Coconut Creek responded

Would you consider sharing further details about your experience? I want to address your concerns but will need more information to do so. I can't locate your contact information without a full name, so please reach out when you can. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

September 22, 2022

Dealership Rating
Employee Rating

I was able to obtain a Toyota Sienna in about a month while it was hard to obtain elsewhere. Our sales guy - Jonathan G was very helpful! I transacted the entire sale over the phone and the car was deliv More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Goundry 5stars

Sep 25, 2022

Toyota of Coconut Creek responded

Jeff, while we are glad to hear that you are happy with your purchase, we apologize for any lack of communication on our end. We strive to deliver a seamless and straightforward experience for our guests, and we never intend to mislead or take advantage of them. I would appreciate the chance to speak with you directly to see that this feedback has been fully and properly addressed. If you are willing to discuss this further, please feel free to reach out. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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