Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
443 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 4 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

443 Reviews

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443 Reviews of Paul Lai

April 01, 2024

Dealership Rating
Employee Rating

Came to Mercedes first time to buy a car. I'm only 22years old and I think the others Sales Representative don't think I was Serious About the purchase. The only and first sales representativ More

by tejeramary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Paul! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

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Employee Rating

Knowledgeable about this GLE 53AMG car, and friendly. Appreciate his kind service will recommend to other buyers. More

by stvliu168
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 22, 2024

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The Princeton Mercedes Benz team takes care of their customers plain and simple. Sincerely appreciated. More

by cnett
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 23, 2024

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

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Love working with Paul Lui and Richard We have leased several cars from Princeton MERCEDES. Always a great experience. Thank you! More

by jane.robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 06, 2024

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 05, 2024

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Paul Lai is exceptional. He is professional, courteous, and knowledgeable. He made our experience rewarding. More

by rmajm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 06, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

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Very patient explaining the use of APP and various functions, good service, will introduce my friends to your shop to buy More

by martinlin121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Feb 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2024

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Employee Rating

Pool did an outstanding job on handling all the details of our gls 300 he spent a great deal of time reviewing all of the features thank so much More

by Sobirjonabduvaitov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 07, 2024

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Employee Rating

This is the second car I purchased from Paul Lai. Paul is very professional and made the whole experience actually enjoyable. When it was time to pick up the car, Robert Lisi did a wonderful job ex More

by dpau88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 09, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2023

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Employee Rating

Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

by JoeJCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera

Dec 28, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2023

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Employee Rating

Mr. Paul Lai is a great salesman, very patient with our needs and clearly explained everything. We happy with the deal. More

by liusihang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 20, 2023

Mercedes-Benz of Princeton responded

Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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