Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
479 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

479 Reviews

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479 Reviews of Paul Lai

March 02, 2026

Dealership Rating
Employee Rating

This was the best car buying experience my wife have ever had. Over the years we have dealt with many car dealerships. We have purchased 4 Mercedes, 2 Lexus, 2 BMWs, 2 Porsches, a Volvo, a Jeep, a Volks More

by paulbascher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Ertingu , Jimmy Russoniello

Mar 03, 2026

Mercedes-Benz of Princeton responded

Thank you for your review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

February 26, 2026

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Very prompt and knowledgeable, buying a car was a smooth process. Paul and Andrew were very helpful. More

by Grace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Ertingu

Feb 26, 2026

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 15, 2025

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Everything is smooth. I wish it is more transparent regarding how the monthly payments are calculated for the lease program. Do you use certain interest rate? If you do, w More

by Jianguo Yin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 14, 2025

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He is very knowledgeable and helpful for introducing all the functions to me. I am very impressed by how he showed me the rear vew camera More

by Chi_li77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 16, 2025

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 28, 2025

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Amazing customer focus and kind attitude. The team really represented the quality of the brand. More

by Leodiaz76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 03, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 09, 2025

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Paul Lai is the best! He is just like an uncle. Very nice person. Hope he is healthy and happy every day. More

by mingkober1314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Aug 12, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

July 29, 2025

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Friendly staff, great service, fair prices and smooth process. Paul Lai did a great job. He explained it very clearly. More

by wongkee466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

June 28, 2025

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Employee Rating

The staff were patient and polite. They walk me through how to operate the car. Showing me the new features on this model,even though I had a Mercedes before. More

by kraftyliba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 30, 2025

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz sales experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 15, 2025

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I had a great experience purchasing my car at Mercedes Benz of Princeton. Everyone from Lauren at the front desk to Paul in Sales start to finish was fantastic. More

by sbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 05, 2025

Dealership Rating
Employee Rating

My experience at Mercedes of Princeton was phenomenal. From start to finish their team took excellent care of me - Paul, in sales, is the best - listened to what I was looking for and found me the perfect More

by sbuck
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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