Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
477 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

19 yrs, 10 mos

Industry Experience

36 yrs, 10 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

477 Reviews

Write a Review

477 Reviews of Paul Lai

September 15, 2025

Dealership Rating
Employee Rating

Everything is smooth. I wish it is more transparent regarding how the monthly payments are calculated for the lease program. Do you use certain interest rate? If you do, w More

by Jianguo Yin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 14, 2025

Dealership Rating
Employee Rating

He is very knowledgeable and helpful for introducing all the functions to me. I am very impressed by how he showed me the rear vew camera More

by Chi_li77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 16, 2025

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this review! Our team is dedicated to providing the best possible experience for our customers. We truly appreciate your recommendation and look forward to working with you again soon! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 28, 2025

Dealership Rating
Employee Rating

Amazing customer focus and kind attitude. The team really represented the quality of the brand. More

by Leodiaz76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 03, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 09, 2025

Dealership Rating
Employee Rating

Paul Lai is the best! He is just like an uncle. Very nice person. Hope he is healthy and happy every day. More

by mingkober1314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Aug 12, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

July 29, 2025

Dealership Rating
Employee Rating

Friendly staff, great service, fair prices and smooth process. Paul Lai did a great job. He explained it very clearly. More

by wongkee466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

June 28, 2025

Dealership Rating
Employee Rating

The staff were patient and polite. They walk me through how to operate the car. Showing me the new features on this model,even though I had a Mercedes before. More

by kraftyliba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 30, 2025

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz sales experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 15, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing my car at Mercedes Benz of Princeton. Everyone from Lauren at the front desk to Paul in Sales start to finish was fantastic. More

by sbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 05, 2025

Dealership Rating
Employee Rating

My experience at Mercedes of Princeton was phenomenal. From start to finish their team took excellent care of me - Paul, in sales, is the best - listened to what I was looking for and found me the perfect More

by sbuck
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 02, 2025

Dealership Rating
Employee Rating

I was impressed with great service of Paul and Jeffrey at Mercedes-Benz of Princeton office. They were quick, well explained about the process, very detailed and very professional. I strongly recommend them. More

by Juhan Kinm
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Ning

May 02, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 12, 2025

Dealership Rating
Employee Rating

Paul went above and beyond to help us find and secure a car in the spec and price we wanted. Robert was very thorough in explaining the operation of the vehicle. More

by al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Apr 17, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

1
...

Dealership Inventory (335 Vehicles)

new 2026 Mercedes-Benz GLA 250 car, priced at $47,130
2026 Mercedes-Benz GLA 250
new
Night Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $67,030
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz GLB 250 car, priced at $29,999
2021 Mercedes-Benz GLB 250
used
Night Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $58,585
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,165
2026 Mercedes-Benz GLE 350
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz GLC 300 car, priced at $30,999
2021 Mercedes-Benz GLC 300
used
Black exterior
Automatic
All-wheel Drive