Paul Lai

Amazing customer focus and kind attitude. The team really represented the quality of the brand. The team really represented the quality of the brand. More

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Paul Lai is the best! He is just like an uncle. Very nice person. Hope he is healthy and happy every day. He is just like an uncle. Very nice person. Hope he is healthy and happy every day. More

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Friendly staff, great service, fair prices and smooth process. Paul Lai did a great job. He explained it very clearly. process. Paul Lai did a great job. He explained it very clearly. More

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The staff were patient and polite. They walk me through how to operate the car. Showing me the new features on this model,even though I had a Mercedes before. They walk me through how to operate the car. Showing me the new features on this model,even though I had a Mercedes before. More

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I had a great experience purchasing my car at Mercedes Benz of Princeton. Everyone from Lauren at the front desk to Paul in Sales start to finish was fantastic. Benz of Princeton. Everyone from Lauren at the front desk to Paul in Sales start to finish was fantastic. More

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My experience at Mercedes of Princeton was phenomenal. From start to finish their team took excellent care of me - Paul, in sales, is the best - listened to what I was looking for and found me the perfect From start to finish their team took excellent care of me - Paul, in sales, is the best - listened to what I was looking for and found me the perfect car. Alex helped set everything up and answered all my questions. And the woman at the front desk was very sweet and fun to talk to while I waited. Overall a fantastic experience. More

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I was impressed with great service of Paul and Jeffrey at Mercedes-Benz of Princeton office. They were quick, well explained about the process, very detailed and very professional. I strongly recommend them. Mercedes-Benz of Princeton office. They were quick, well explained about the process, very detailed and very professional. I strongly recommend them. More

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Paul went above and beyond to help us find and secure a car in the spec and price we wanted. Robert was very thorough in explaining the operation of the vehicle. car in the spec and price we wanted. Robert was very thorough in explaining the operation of the vehicle. More

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Robert and Paul were both super helpful and knowledgeable. They spent so much time with us and were very patient. They seemed extremely caring. Paul helped us almost the entire day and found knowledgeable. They spent so much time with us and were very patient. They seemed extremely caring. Paul helped us almost the entire day and found ways to help protect our pockets. We had such a pleasant experience with both of them and can’t wait to come back for our next car. Thanks again to both! More

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Great experience at this dealership, we wanted to say a special thank you to Paul Lai, who provided us with excellent customer service experience and Robert Lisi for taking the time to explain the car in d special thank you to Paul Lai, who provided us with excellent customer service experience and Robert Lisi for taking the time to explain the car in detail to us! More

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