Paul Little
Paul Little at Bristol Toyota

Paul Little | Page 6

Sales Manager

Bristol Toyota

2283 Grand Army Highway
Swansea, MA 02777

4.9
93 Reviews
4.9

93 Reviews

Write a Review

Dealership Experience

15 yrs, 7 mos

93 Reviews of Paul Little

June 04, 2021

Dealership Rating
Employee Rating

The sales person we dealt with gave me false information about what we owed to turn in our previous lease. When we got the bill it was almost $3,000 more than what they had told us we would owe. When we co More

by kscosta8
Customer Service
Recommend Dealer
No

May 28, 2021

Dealership Rating
Employee Rating

The dealership is the go to Toyota dealer in the area. The local dealership has a poor reputation so I travel the distance to Bristol Toyota. They are professional, knowledgeable, friendly. More

by Rmartin947
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Espinal

April 05, 2021

Dealership Rating
Employee Rating

Great experience at the dealership. Abbie was very helpful and professional. The purchasing experience was straight forward. Sales Manager Paul and Finance Manager Eric were also excellent getting the More

by ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abbie Scott , Eric Vieira

March 28, 2021

Dealership Rating
Employee Rating

One of the best car buying experiences I’ve had in a long time. Both Paul and Mike were willing to take all time I needed. Thanks. More

by p-berube26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2021

Dealership Rating
Employee Rating

Glad Bristol Toyota reached out to me before my current lease expired. Worked the numbers for Presidents Day incentives and now I’m driving a new Highlander with lower monthly payments. Thanks Mike and Pau More

by Doughunt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Domingos , Eric Vieira

January 10, 2021

Dealership Rating
Employee Rating

Staff was very informative and friendly. Easy transaction with no pressure . Clean and very safe facility with a great number of quality cars . Convenient hours of operation More

by Rberrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Guillemette, Adam Moniz , Eric Vieira

January 09, 2021

Dealership Rating
Employee Rating

Friendly, courteous,organized. A relaxed, clean and ultra-modern environment. No pressure haggling, extremely helpful and informative about the Toyota brand. I would highly recommend Bristol Toyota! More

by missri1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerry Parkos, Eric Vieira

June 09, 2020

Dealership Rating
Employee Rating

Paul is a great person who happens to sell and manage the sales of Toyota cars and trucks. My family and I have bought 5 vehicles from Paul: 3 Tundra Ltd’s, 1 corrolla and 1 Tacoma Sport. Paul has great More

by stevenjayw
Recommend Dealer
Yes

March 15, 2020

Dealership Rating
Employee Rating

Wonderful dealership! Paul and Chris were so helpful in putting me in a fantastic vehicle. I will definitely go back again ... it was a pleasure to do business there. More

by donnablanchette
Recommend Dealer
Yes

Other Employees Tagged: Christopher Perreault

February 08, 2020

Dealership Rating
Employee Rating

BEWARE this dealership does not have any loyalty to customers who have bought several cars from them in the past. Extremely poor communication between staff and existing customers. Staff can seem prett More

by Ncaron648
Recommend Dealer
No

Other Employees Tagged: Jonathan Borges

Feb 08, 2020

Bristol Toyota responded

Nick We believe strongly in our customer service and always do our best to help out.  As we discussed when you were here, when you dropped your lease off you needed your headrests, and as you acknowledged  you did received a follow up call from us in regards to you bringing them in so you would not be charged by Toyota. Unfortunately bringing them in over a month later, and Toyota already having sold your old vehicle, as much as we would like to help it is simply too late. As always we do value your business and willing to help out with anything we can in the future.

Feb 11, 2020

Ncaron648 responded

This is 100% incorrect. Bristol Toyota does not care about customer service, they care about commission and sales. I personally reached out to your dealership the day after I returned the lease about the missing headrests which were in my possession and I wanted to return them. I never heard a follow-up or a sense of urgency and my vehicle registration was unexpectedly mailed to me. Bristol Toyota also said they'll "take care of my mileage overage" only if I got a new leased vehicle from them. There was zero mention of the tax that would be billed to me for the mileage overage. I only found all this out yesterday when I received my bill, 1 month later, for $1500 worth of headrests and $400 in taxes. I'm now paying 700/mo for a leased vehicle! I RECOMMEND DO NOT BUY FROM THIS DEALERSHIP! (The dozens of fruit flies in my coffee were a whole different story, but people should know before they get to the bottom of the cup.)

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