"My First Car Purchase"
- Fox Family
My dad and I visited Imperial Chevrolet to test drive a couple of specific used Chevy Equinox cars. We were introduced to Paul Macchi as our sales person. Paul was very professional and patient. I highly recommend Paul and Imperial Chevrolet.
Other Employees Tagged:
David Kerr - Finance
"Salesman Paul Macchi was excellent, great customer service!"
- newcarguy 2
Salesman Paul provided excellent customer assistance, he made sure that I was satisfied with the car I ended up buying. All the staff and management were great!
Outstanding customer service!
Paul helped us find a car that was affordable, comfortable, and suitable for our needs. He was honest about its features and price, answered all of our questions, and was overall very kind and easy to work with. We highly recommend this dealership and Paul!
"Kind sales rep"
Our sales rep worked very hard to find the right car for us at the right price. We could tell he was very happy for us when we picked up our new car.
Arrived on 12-9-18 to purchase a pick up truck. Spoke with Paul Macchi sales rep. We already knew what we were looking for and did our own homework before arriving at the dealership. We are very busy people being self employed and advised him we were not looking to be stroked around and knew where we needed to be for the pricing of the truck. Settled price in about 20 minutes...... paperwork finalized the next day, took a little over an hour. Picked up truck after that. Paul was exceptionally good at his job. Would recommend this sales rep for your next purchase at Imperial.
Other Employees Tagged:
, Kim Jacques 5 stars Great Job finalizing paperwork for financing.
"Buying my new car was a breeze "
Paul Macchi was incredibly professional & easy to deal with! He listened to my needs and helped me make the best purchasing decision. I would recommend him to my friends.
"Stress Free Experience"
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
The team at Imperial is friendly and accommodating. They made my out of state sale easy and painless. Imperial is always willing to take extra time or that extra step to make sure you get what you want and they take the time to make sure you have everything you need. I cannot wait to enjoy my new car! Thank you Paul, Tommy, and the rest of the Imperial team!
"Paul Macchi was excellent"
Paul Macchi was referred to us by a trusted friend. Paul listened closely to our wants and needs in a car. Then he made some suggestions and showed us several cars. Once we decided on the car we wanted Paul explained everything and made sure the payments were within our means. We feel like we have known Paul for many years. We will be happy to refer him. Thank you Paul for all your help!
"very good experience"
I worked with Paul Macchi at Imperial Chevy. I ended up buying a Ram 1500.
But, Paul was able to help across all of the Imperial lines. It was extremely helpful to be able to work with a single sales person and look at both Chevy, Dodge and all of the offerings that were available.
Rather than dealing with multiple sales people, being handed off between salespeople and product lines and then harassed by multiple sales people during the decision making process. It was a nice change from other dealerships I have been to.
Paul was great from start to finish, UI would highly recommend him. The finance person I dealt with ( at the Dodge dealership) was also very nice.
the not so positive/ needs improvement??
S L O W sales management. To the point that a couple of times the sales person was at the manager desk, I almost ended up walking out.
Receiving an offer, in the mail, to buy my trade in for more than i traded it for a few days after completing the deal. This really makes the dealership look bad.