Paul Neria

I have purchased 3 brand new Acuras from Arlington Acura since 2018. The sales experience was awesome as usual in December, which is why I have always returned and referred friends who have purchased here. since 2018. The sales experience was awesome as usual in December, which is why I have always returned and referred friends who have purchased here. After my purchase, I discovered a manufacturing defect in the tailgate that clearly occurred at the factory. Arlington Acura service took excellent care with my warranty repair for my 2023 MDX. Starting with the service manager Sean, he gave me assurances they would take care of my repair. Steve coordinated the body rebuild of the tailgate through the regional Honda service manager, then coordinated repairs at the shop. Another repair was needed afterwards and Steve was on it. Hats off to the Arlington crew, making me one happy customer! More

by ERIKKING74 Verified Customer Verified Customer

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Paul was upfront, quick and efficient. I would recommend is services and would buy from him again. I would recommend is services and would buy from him again. More

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Great customer service Adam, Paul and the entire staff made our buying experience effortless and straight forward. Will positively come back again, they really take care of your needs with zero added pre made our buying experience effortless and straight forward. Will positively come back again, they really take care of your needs with zero added pressure. More

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