Paul Palmer
Paul Palmer at Chuck Anderson Ford

Paul Palmer | Page 7

Service Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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5.0
104 Reviews
5.0

104 Reviews

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104 Reviews of Paul Palmer

November 27, 2019

Dealership Rating
Employee Rating

Five stars doesn’t say enough! The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep c More

by Ace2279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Schneiter

November 16, 2019

Dealership Rating
Employee Rating

Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Mike Anderson , Heather Berger, Katy Davis, Dave Moorhead, Cody Schneiter, Jim Stevens, Kim Wales

Nov 16, 2019

Chuck Anderson Ford responded

Thanks for the fantastic feedback Mark! We're glad that we had the opportunity to earn and keep your business!

October 25, 2019

Dealership Rating

Did not do what I told them to do Told them that there was a noise like a squeaky belt, they asked if I wanted diagnostics done, I said no just figure out what the noise was they More

by Tia
Customer Service
Friendliness
Recommend Dealer
No
Oct 25, 2019

Chuck Anderson Ford responded

Hi Tia! In order for us to be able to tell you what the noise is, we would have to diagnose it. I'm sorry that was not explained to you in a way where you understood it as such. Anytime we pull a vehicle in to the shop and takes up a bay, either warranty, a customer or the dealership (on our pre-owned vehicles) pay for it to be checked out (i.e. diagnosed).

October 04, 2019

Dealership Rating
Employee Rating

As always, a great service experience! We had several things done: Our replica car, a 1980 Shay - a 1929 Ford look alike - was in for service. We don’t trust anyone other than Brady to work More

by mpace0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Mike Anderson , Heather Berger, Cody Schneiter, Rene Sisk, Jim Stevens, Kim Wales

Oct 04, 2019

Chuck Anderson Ford responded

Thanks for the great feedback! We'll always be here for the Paces!

September 21, 2019

Dealership Rating
Employee Rating

Excellent service. An excellent customer service experience. Anything I need done for my vehicle going forward will be done at Chuck Anderson Ford. A very friendly and p More

by jpln45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celinda Justis

Sep 23, 2019

Chuck Anderson Ford responded

Thank you very much for the kind feedback!

September 13, 2019

Dealership Rating
Employee Rating

Top Notch Service Always well taken care of!!! They have the nicest Sales, Service and office staff. Couldn’t be any happier. Best experience with a dealership ever!! More

by Jriggis88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Celinda Justis, Mike Anderson , Katy Davis, Dave Moorhead, Cody Schneiter, Rene Sisk, Kim Wales

Sep 13, 2019

Chuck Anderson Ford responded

Thank you for the kind review! We appreciate your continued business!

August 23, 2019

Dealership Rating
Employee Rating

Great customer service Dealership is about customer service. Staff is courteous and easy to speak with. I’m a Ford employee at KCAP and appreciate how they treat myself and More

by J.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Anderson , Cody Schneiter

Aug 24, 2019

Chuck Anderson Ford responded

Thank you for your continued business! If you happen to see any extra F-150s laying around the plant, feel free to snag us a few!

August 01, 2019

Dealership Rating
Employee Rating

Incomplete then damaged Took my truck in to get 2 new wheels installed. They had it for over 3 hours and didn't get it done. Was told to bring it back 2 days later and it wou More

by Dpearles311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celinda Justis , Cody Schneiter

Aug 02, 2019

Chuck Anderson Ford responded

Please email our GM, Nick Anderson, he would like to get to the bottom of this. nick.anderson@chuckanderson.com

July 13, 2019

Dealership Rating
Employee Rating

Saved my daughters car After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these More

by bobby605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Schneiter

July 13, 2019

Dealership Rating
Employee Rating

Service work Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. In More

by ChasMorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moorhead, Cody Schneiter, Rene Sisk

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