Paul Palmer | Page 8

Always good Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years from Chuck Anderson Ford they are great. More

by EVANTRIPPCPA Verified Customer Verified Customer

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Needed part replaced and diagnostic on tires Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest opinion. More

by PAT.CRISLER Verified Customer Verified Customer

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Completely satisfied From start to finish everyone that I dealt with at the dealership went above and beyond what was necessary to get the job done. They kept me updated o From start to finish everyone that I dealt with at the dealership went above and beyond what was necessary to get the job done. They kept me updated on the progress of my vehicle and had the repairs completed in a timely manner. When I picked my car up it looked great. They had even detailed it. I couldn't have ask for a better experience. More

by jerihart Verified Customer Verified Customer

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Happy Customer Best car purchase I have ever experienced in my eight years of association with Chuck Anderson Ford. Dreke was what I expect A salesman to be; honest, Best car purchase I have ever experienced in my eight years of association with Chuck Anderson Ford. Dreke was what I expect A salesman to be; honest, knowledgeable, and courteous. Always enjoy my visit with Mike Anderson and his staff! More

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Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio module, when I got it back had issues with the back module didn’t work. Took it back and was told I need to pay $140 to run diagnostics and was later told it was another $1,000 repair. It worked when I brought it in before they did the 1st repair. Many arguments later, 6 visits later they finally figured out that the front module was never updated. This caused the rear module to malfunction. 6 trips back and forth, too many hours spent arguing over the additional $1000 they wanted to charge me for their MISTAKE. Never once even received an apology. It all seems like a big scam. Worst car experience ever. More

by Kstate Verified Customer Verified Customer

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Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friendly and very professional. I would highly recommend this service department and these folks to anyone. More

by MParrott Verified Customer Verified Customer

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Great service I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. More

by Powerhouse81 Verified Customer Verified Customer

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Vehicle recalls They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employ They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employees and treating your customer so well. More

by Ford forever Verified Customer Verified Customer

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Oil change Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things whe Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things when finished More

by Investigator519 Verified Customer Verified Customer

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Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone call. $150 for diagnostics, then they wanted another $150 to run diagnostics again when the issue wasn’t fixed. Couldn’t get clear answers but they were more then happy to take my money and give me back a broken car. Took over 4 trips in and out of the dealership. And trying to get it fixed in a timely manner is not possible. It was a horrible experience I do not wish upon anyone else. More

by Dealer12 Verified Customer Verified Customer

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