51 Reviews
Write a Review51 Reviews of Paul Parsons
October 22, 2023
Mr Paul parsons did a great job helping me meet my timeframe, he as well did a wonderful job helping me with my Lincoln. Suggested all the right things needed. I greatly appreciate all help and knowle timeframe, he as well did a wonderful job helping me with my Lincoln. Suggested all the right things needed. I greatly appreciate all help and knowledge. I will always ask for him… Thank you Paul!! More
May 31, 2022
Service department is bad. I try to loyal but it's impossible. They do such a bad job. You dont take my business again. Going back to Rancho Santa Margarita Ford. I try to loyal but it's impossible. They do such a bad job. You dont take my business again. Going back to Rancho Santa Margarita Ford. More
May 10, 2022
Okay I call three time left messages for my Lincoln mxz for service schedule. No one call I personally went on Saturday 7th May and talk to Paul Parsons and he say that Shawn will call me. As of Today Tues for service schedule. No one call I personally went on Saturday 7th May and talk to Paul Parsons and he say that Shawn will call me. As of Today Tuesday no one call. So I dont know how can I do my Lincoln car service. I hope some call and schedule my services. Thank you More
April 09, 2022
Took my New truck in for an idle issue, took a whole week to get it back and still has issues, plus they gave it back with scratches which were done by there mechanics. Would no recommend this service depar to get it back and still has issues, plus they gave it back with scratches which were done by there mechanics. Would no recommend this service department at all, just bad service all around. Advisor was Paul parsons. More
December 12, 2019
Paul has always been great to work with we have our personal and business fleet serviced here for 10 years and also the diesel service has been great with John and Bella also the parts and cashier are personal and business fleet serviced here for 10 years and also the diesel service has been great with John and Bella also the parts and cashier are nice too More
Other Employees Tagged: John Ruffino and Bella at diesel sevice
December 06, 2019
Paul provided outstanding and followup service above and beyond the normal level of good service He went out of his way to provide pictures after the fact for insurance purposes beyond the normal level of good service He went out of his way to provide pictures after the fact for insurance purposes More
November 19, 2019
Friendly and low pressure service department that doesn't oversell tires and brakes and service when these things can be done "next time". Prompt and efficient. oversell tires and brakes and service when these things can be done "next time". Prompt and efficient. More
Other Employees Tagged: Stephanie Florentino, Craig Whitacare, Tim Flannagan, Ken Stahl
November 18, 2019
John Rederscheid was the best! He made the buying process simple and painless from beginning to end. Highly recommend seeing him and the beautiful dealership. process simple and painless from beginning to end. Highly recommend seeing him and the beautiful dealership. More
Other Employees Tagged: Gianna San Angelo, John Rederscheid, Calvin Auyeung

