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Paula Ortiz
147 Reviews
147 Reviews of Paula Ortiz
August 16, 2018
Great service center I recommend this service center to toyota owners. Friendly staff, great service reasonable price and appropriate place to stay in. I prefer to deal I recommend this service center to toyota owners. Friendly staff, great service reasonable price and appropriate place to stay in. I prefer to deal with Paula Ortiz which a great person. More
by laith.ismael
Verified Customer
August 10, 2018
New tires, oil change Great job! Things went as scheduled, friendly service. Richard the shuttle driver is very engaging and customer service oriented! Paula was very helpf Great job! Things went as scheduled, friendly service. Richard the shuttle driver is very engaging and customer service oriented! Paula was very helpful and communicated with me very well! Thanks More
by BBRAD243
August 09, 2018
RAV 4 Becky was very friendly and patient. She took the time to review all the new technology to me. Becky answered all my questions and encouraged me to fo Becky was very friendly and patient. She took the time to review all the new technology to me. Becky answered all my questions and encouraged me to follow up with her after I drove my RAV 4. The entire staff was helpful. Buying a new car is stressful for me but I felt as though I was taken care of. More
by SMC0651
Other Employees Tagged: Becky Lynch, Terry Pruett, Brandon Strom
August 08, 2018
Oil change and tire rotation Quick and professional. Even told me my Runner wasn't actually due for an oil change, but I maintained that I change more frequently than the book re Quick and professional. Even told me my Runner wasn't actually due for an oil change, but I maintained that I change more frequently than the book recommends ...old school. More
by SPMATTOX
August 05, 2018
I went in for service and ended up buying a car i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to accept it or not. More
by ERWINRW
Other Employees Tagged: Shawn Hall, Darnell Thomas, shawn hall, darnell thomas, paula ortiz
August 04, 2018
Oil change Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mish Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mishap, More
by SLOANM
August 04, 2018
Oil change and a rattle Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and sched Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and scheduleingredients our next appointment More
by RCATDRIFTER
August 01, 2018
Great Staff Staff members are always courteous and pleasant. Work always done timely and thoroughly. Facility clean and uncluttered with an array of snacks and be Staff members are always courteous and pleasant. Work always done timely and thoroughly. Facility clean and uncluttered with an array of snacks and beverages. Courtesy van available but have not used it. More
by MIKE-ANN
Other Employees Tagged: Sam Edwards
July 31, 2018
Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More
by one-t
Other Employees Tagged: Dean Hovis, Danny Gingerich , Joe Haner, Randy Oliver, Terry Pruett, Matthew Reid, Rafael Romero, Clay Stottlemyre, Dominique Warrick
July 28, 2018
Repairs were less expensive than anticipated Repaired part instead of having to replace it. Also gave me the option of postponing one maintenance scheduling to save me money Friendly staff Real Repaired part instead of having to replace it. Also gave me the option of postponing one maintenance scheduling to save me money Friendly staff Really good coffee More
by JPADD
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