Paulette Edwards
Paulette Edwards at Heritage Mazda Towson

Paulette Edwards | Page 4

Sales Associate

Heritage Mazda Towson

1630 York Road
Lutherville, MD 21093

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Paulette Edwards

July 05, 2022

Dealership Rating
Employee Rating

I worked with Paulette, Jody, and Paris to lease a new CX-5 and the overall experience far exceeded what I could have expected. At all stages they were transparent, friendly, and professional. I felt at e More

by kelvin.liao1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Desell , Paris Tato

Jul 06, 2022

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Mazda Towson!

June 25, 2022

Dealership Rating
Employee Rating

They were so nice and helpful for my first car purchase, they made a stressful situation easy! More

by HANNAHMARR97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paris Tato

Jun 27, 2022

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2022

Dealership Rating
Employee Rating

Ransey was Awesome. Couldn't ask for a better experience with our salesman.... the finance department though... I felt like I was in trouble for something. Not like I wa More

by Darrel lassin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amin Fatouraee , Stef P, Ransey Stimson

Jun 07, 2022

Heritage Mazda Towson responded

Hi Darrel. Thank you for taking the time to review Heritage Mazda Towson. We are glad to hear you had a positive experience with our Sales Department; however; we sincerely apologize for any issues you had with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Omid Anushiravani, would like to further discuss your experience, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.427.7957 to allow us the opportunity to rectify our missteps. Again, thank you for your time and we hope to hear from you soon.

June 02, 2022

Dealership Rating
Employee Rating

Very patient and friendly. Excellent customer service. They stand by their word! Get you in and out. No long wait. More

by Hfeccc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paris Tato, Jack Walz, Paris

Jun 02, 2022

Hfeccc responded

Hfeccc Very patient and friendly. Excellent customer service. They stand by their word! Get you in and out. No long wait.

June 02, 2022

Dealership Rating
Employee Rating

Thank you Paulette for such a great sales experience. It’s been years since I’ve bought a new car and she was very thorough and made sure I understood the entire process. Every staff member I interact More

by Skb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas, Amin Fatouraee

Jun 04, 2022

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2022

Dealership Rating
Employee Rating

Paris and his ENTIRE TEAM went above and beyond to ensure that we went home happy with our purchase. They were patient and understanding of our needs throughout the entire process. Incredibly thankful for a More

by Whitneymorris696
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paris Tato, Paulette is amazing!!

May 24, 2022

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2022

Dealership Rating
Employee Rating

I went to two other Mazda dealerships before choosing Heritage Mazda. In this hot market, I got an extremely fair price on my new CX-5 without any games or "market adjustments" other dealerships were add More

by CMSigman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paris Tato, Jody Desell

Feb 14, 2022

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 08, 2022

Dealership Rating
Employee Rating

All personnel at this dealership are kind and professional. It is a pleasure doing business with them and I am a repeat customer. More

by LISAWAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omid Anushiravani, Paris Tato

Feb 10, 2022

Heritage Mazda Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

Dealership Rating
Employee Rating

We had a wonderful experience at Heritage! The people were great. They were a very friendly and inviting crew! More

by Rgollo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas , Russell Allen, Craig Chappell, Paris Tato

Jan 24, 2022

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

Dealership Rating
Employee Rating

I would like to thank everyone at Mazda for making my experience with them so beautiful I cried even they gave me my keys they are so friendly and takes the time to make you feel at home and part of the More

by Honey Dupree
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Omid Anushiravani, Paris Tato

Jan 20, 2022

Heritage Mazda Towson responded

Hi Honey, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Mazda Towson!

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