Paulo Almeida | Page 9

The guy who helped me was very professional and attentive, the service did not take too long. attentive, the service did not take too long. More

by DTANY Verified Customer Verified Customer

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Always a pleasure to visit Toyota Hackensack for the past 6 years. Staff is always friendly, helpful and looking out for their customers. 6 years. Staff is always friendly, helpful and looking out for their customers. More

by Kimberly Verified Customer Verified Customer

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I always feel treated respectfully by Paulo and others at the dealership. I felt very good about this trade-in. Buying this car is as much about buying it from this dealership as it is buying the Toyota bran the dealership. I felt very good about this trade-in. Buying this car is as much about buying it from this dealership as it is buying the Toyota brand. More

by SceneSpieler Verified Customer Verified Customer

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Best experience we've had with dealerships. They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy a car. More

by MT Verified Customer Verified Customer

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Very bad experience with customer service. No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my fu No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my future business for sure. I would not recommend to my circles at all. I will contact Toyota Corp to figure out problems with dealership. Very bad experience with this dealership from service department, finance department and customer service. Please do your self favor and do not buy anything from this dealership. You will save huge headaches. More

by FCHAK Verified Customer Verified Customer

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Very courteous and helpful staff. They made the process of buying a car really simple and smooth. They made the process of buying a car really simple and smooth. More

by HMLAVERDE Verified Customer Verified Customer

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Always polite when I go but it is kinda of busy but I’m sure it’s because they have good service sure it’s because they have good service More

by MIKEJG4290 Verified Customer Verified Customer

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Usually good but lately had a very bad experience I may tell others don’t go tell others don’t go More

by LELE0502 Verified Customer Verified Customer

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I recently had the pleasure of purchasing a used 2020 Toyota Corolla at Toyota of Hackensack from Paul Almeida, and my experience was nothing short of exceptional. Paul exuded a level of professionalism Toyota Corolla at Toyota of Hackensack from Paul Almeida, and my experience was nothing short of exceptional. Paul exuded a level of professionalism and honesty that immediately put me at ease. His friendly demeanor and genuine interest in helping me find the perfect car created a comfortable and welcoming atmosphere. He sat with us and showed us a list of cars on the computer. We settled on the 2020 Corolla. He explained that the year 2020 had the new body style with the new media system and it was worth the small extra amount of money (<$1000). It was very cold that day but he didn't hesitate to arrange a test drive around the block. After driving it, I decided that it was the right car. We still had some more concerns and Paul took the extra step of arranging us the ability to examine the undercarriage of the car up close on a lift. What truly set him apart was his willingness to admit when he didn't know something. Instead of making up an answer, he would go out of his way to find the information we had asked, he demostrated a genuine commitment to providing accurate and reliable information. Another aspect that impressed was Paul's transparency throughout the entire process. He took the time to thoroughly explain the financing options on the car, ensuring that I had a clear understanding of what I was getting into. His expertise helped me make an informed decision, as I felt confident that I was purchasing a vehicle that aligned with my needs and preferences. It's been over 3 months and I'm still very happy with my purchase. I feel like it was the best decision I could have made at the time and that's all thanks to Paul. More

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Paulo was very transparent personable, and communicative throughout the whole experience. I'll definitely be coming back in the future. throughout the whole experience. I'll definitely be coming back in the future. More

by SHAINAAPALMER@GMAIL.COM Verified Customer Verified Customer

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