Michael Park

Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dealer .on 2/6/2024. Total bill was $718.76.The next day i received from the dealer a coupon for $80 off my bill if i spent over $700. The coupon had to be mailed by the dealer before i had the service on the 19th. On the 20th I called to see if they would deduct the coupon from my bill and a girl there said she was sure they would but she would check with the manager. The next day she called me to say the manager would not give me the discount. No way to treat a customer that has been going there for 25 years. On the 21st Zak contacted me and said that the manager would issue me a credit for about $80 toward future service on my car. I am very well pleased with the decision and would like to thank all who were involved with my situation. Thanks Bob More

by DURA2000M Verified Customer Verified Customer

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Melissa was amazing. Steven Escobar was great too. This was my absolute best car buying experience Steven Escobar was great too. This was my absolute best car buying experience More

by ELAINEPORCHER Verified Customer Verified Customer

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Dealership is great first time repair not great. Weren't so friendly. A little rude Weren't so friendly. A little rude More

by SLUSHPUPPY069 Verified Customer Verified Customer

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Spectacular and always quick attentive and professional service clear and transparent overall Great team Cedric thanks again service clear and transparent overall Great team Cedric thanks again More

by MUNOZTMUNOZ Verified Customer Verified Customer

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Great and friendly staff. They are professional and caring as well. They always service mine and my husband’s car like new. I recommend this dealership. They are professional and caring as well. They always service mine and my husband’s car like new. I recommend this dealership. More

by SANDRATAVAREZ_36 Verified Customer Verified Customer

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. I spent more than two hours for a simple periodic maintenance. I don't understand why it took so long. maintenance. I don't understand why it took so long. More

by MAHMUTARKOC Verified Customer Verified Customer

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Paperwork was prep ahead of time so everything went smoothly upon entering the show room, Excellent service just like the first time I bought the Sienna. The Corolla Cross Hybrid was waiting for us rig smoothly upon entering the show room, Excellent service just like the first time I bought the Sienna. The Corolla Cross Hybrid was waiting for us right by the door. Financial was clear and precise, and gave us plenty of time to choose the options we want. Will continue to do business here at Hackensack. More

by EKWONG96 Verified Customer Verified Customer

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Best experience we've had with dealerships. They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy a car. More

by MT Verified Customer Verified Customer

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Great service on my corolla for the 2nd time fast and reliable repair was minor but correctley. reliable repair was minor but correctley. More

by joselrod165correctly. Verified Customer Verified Customer

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Efficient, great customer service, people are courteous and accommodating, right on time with their service and accommodating, right on time with their service More

by Enatividad Verified Customer Verified Customer

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