Pavel Hrabinsky | Page 3

So I thought I had an amazing experience when I first left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about m left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about my car. I left very happy. Shoot to the next day...I get a phone call from John and he tells me he just missed a form for me to sign (liar, this turned out to be more than just a missed form). So I had to drive 40mins into the dealership the next day. When I got there, Pavel informed me that my payment would be going up almost $20 (putting me over the limit I told them I was comfortable with) because THEY screwed up on the paperwork and thought my gap insurance would be covered over my 88 month loan but apparently its only covered on an 84 month loan (they also knew gap ins was an absoulte MUST for me). This is something I should not have had to worry about. This is their job to know. I left the dealership the first time, telling everyone how much I loved it and I had actually gotten 2 people to say they would go out to look and possibly purchase a car. And now, im going to tell everyone not to go because I feel as if I got deceived. I bought the car because it was where I was comfortable with the payment, and then the next day after its been purchased, it gets raised. That to me is VERY unethical. More

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I was talking with Faiz for about four months off and on. He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always prompt and very courteous. There was never any pressure and I was able to take my time in making my decisions. I love my new car. Thank you. More

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I spoke with Dylan over the phone on the day i came in due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i di due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i didn't want to waste my time nor waste his. i had a wonderful experience as soon as we walked through the door until i left less then 2 hours later. everyone was very friendly and i didn't seem pressured at all. i love my new car and would recommend auburn Chevrolet anytime!! as a matter of fact i did when i left my son in law should be calling Dylan this weekend. Thanks Dylan and Auburn Chevrolet!!! More

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The staff at Auburn Chevrolet worked very hard to make sure that I got the price and interest rate that I wanted. In addition they were friendly, knowledgeable, helpful and considerate of my needs. I neve sure that I got the price and interest rate that I wanted. In addition they were friendly, knowledgeable, helpful and considerate of my needs. I never felt like I was being manipulated, pressured or taken advantage of. They were honest and fair!!! 5 STAR!!! Sincerely, Lynn Warford More

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The Auburn Chevrolet team was wonderful to work with! We were looking for a new car for our daughter and Pavel was able to work with us to make it happen. He was friendly, knowledgeable and professional! were looking for a new car for our daughter and Pavel was able to work with us to make it happen. He was friendly, knowledgeable and professional! More

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Great buying experience at Auburn Chevrolet! Everyone was super friendly and no one as pushy with sales. I felt like I was making the decisions and they went out of their way to accommodate my needs and want super friendly and no one as pushy with sales. I felt like I was making the decisions and they went out of their way to accommodate my needs and wants. Thanks guys! A+ More

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I want to preface my comments about my Auburn Chevrolet experience by stating that I have had many negative car buying experiences from multiple dealerships where people dropped the ball, made it difficult experience by stating that I have had many negative car buying experiences from multiple dealerships where people dropped the ball, made it difficult to do business with them, failed to fulfill on commitments, blatant lies, etc. Auburn Chevrolet on the other hand provided an outstanding experience for me by doing business with me the way I wanted to do business, provided great service, and met all of my requirements. The great service started with Pavel from the internet team, was handed off and continued by Dylan in sales, and wrapped up by Joel in finance. I had a challenging scenario needing to trade in two vehicles with significant negative equity on top of moving, plus a very busy work schedule which required me to communicate almost exclusively by email. They found a couple of Equinox that met my requirements and helped me out of my predicament, got me an amazing rate with nearly nothing down while I was able to continue through my normal work day without thinking about my vehicle purchase. I couldn't have asked for a better overall experience. More

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I would highly recomend Pavel Hrabinsky at Auburn Chevrolet. He was so easy going and made the 2 hour paperwork experience almost pleasant ;) I would specifically request to work with Pavel again, a Chevrolet. He was so easy going and made the 2 hour paperwork experience almost pleasant ;) I would specifically request to work with Pavel again, a truely honest no pressure salesman who has the customers interest in mind. By the way, The Volt ROCKS! We have had it almost 1 week so far my commute is 30 miles 1 way. I found a plug in our parking garage, and by the time I am off work it's ready to take me home. It looks like I'll be averaging 250+ mpg. AMAZING CAR! That just scratches the surface of why this car is so good, everyone should learn about this car and go test drive one. I highly recomend Auburn Chevrolet for that. Thanks again Pavel. Sincerely, Daniel More

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All the guys we worked with were great! Easy shopping experience with the Costco Pricing; no haggling over price. Everyone worked to get us the best deal possible from trade-in to financing. Pavel was experience with the Costco Pricing; no haggling over price. Everyone worked to get us the best deal possible from trade-in to financing. Pavel was very knowledgeable about each vehicle and showed us how to use all the features before leaving. Vehicle(s) were nice and clean before we drove home. More

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Pavel was friendly, knowledgeable, great to work with and someone a person would love to have as a friend. Mike also was very personable and knowledgabe and made sitting through the contract process a good someone a person would love to have as a friend. Mike also was very personable and knowledgabe and made sitting through the contract process a good experience. Both men are to be commended for knowing their craft and their ability to work with people. Keep up the good work More

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