Pedro Abreu-Tejeda | Page 2

Customer friendly dealership with friendly staff who are all eager to help a customer with their needs. all eager to help a customer with their needs. More

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This was my second time going through Pedro for my lease. He was excellent and I will continue to work with him for all my leases. He was excellent and I will continue to work with him for all my leases. More

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I was searching for a used Honda and found a Ridgeline at Herb Chambers of Burlington. I went down before work on Saturday to check it out. After a test drive I offered to put a deposit on the vehicle and re Herb Chambers of Burlington. I went down before work on Saturday to check it out. After a test drive I offered to put a deposit on the vehicle and return after work to finish the paper work. I was told they don’t take deposits. Strange? So I proceeded to complete a credit application and purchase agreement. The sales manager came to say hi and tell me the vehicle was traded by an 81 year old woman and she had it since it was new. Then, after they ran my credit, a hard pull, the price suddenly changed. It was now $10K more than the price on their website. The original price was at the KBB trade-in value. This is the target I typically use when shopping used cars. They never give you the actual trade-in value so they still make a decent markup at this price. Anyway, they hit my credit and would not sell me the vehicle at the advertised price. I was told the Manager, Gerry Salois, would call me on Monday to resolve the issue. He was in “meetings” all day on Monday according to my sales rep. At the end of the day on Tuesday, still no call. I was informed by email by Gerry that he was out of town and would call me on Saturday. Well, of course, the Ridgeline has been sold before Saturday came and still no call. Was this price and accident, maybe. But they sure didn’t handle it very well. Was it a bait and switch? Maybe. They discovered the error regarding the price AFTER they ran my credit. Either way, I would hate to have a problem with a car I purchased there if this is how they treat a potential buyer. I understand they have some good reviews. I judge a business by they way they handle issues. Everything is great until you have a problem. More

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These people are real pros. My used car was quickly evaluated and we came to an agreement very quickly. My used car was quickly evaluated and we came to an agreement very quickly. More

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They are straight forward on their price and don't bergain that will save your time and energy. bergain that will save your time and energy. More

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I hadn’t bought a car in many years. Fred patiently guided me through the process. He didn’t pretend to know every answer and involved others in a responsive way. I liked not being pushe Fred patiently guided me through the process. He didn’t pretend to know every answer and involved others in a responsive way. I liked not being pushed over a major purchase. More

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The experience was great would highly recommend Lee,Pedro and Chris were great to work with. and Chris were great to work with. More

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They definitely kept their words 100% telling us that they’re going to get us approval and they did. Thank you so much and we’re loving our new RDX they’re going to get us approval and they did. Thank you so much and we’re loving our new RDX More

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Great place and staff! Been buying my vehicles here for years. My kids have too. Been buying my vehicles here for years. My kids have too. More

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Great , friendly experienced sales representative . Buying a car is stressful but Rob Kinneen made it less so. He even helped me find cheaper auto Insurrance. Buying a car is stressful but Rob Kinneen made it less so. He even helped me find cheaper auto Insurrance. More

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