"Great Experience!! "
Very pleased with the attention to detail and care the employees at this dealership took when helping me purchase my vehicle! An experience that otherwise would have been extremely stressful for me was handled better than I could have imagined. After totaling my vehicle and needing to purchase a new car within a short time frame I was overwhelmed. Lee Diamond took it upon himself to ease my mind during the process and went above and beyond with not only his incredible costumer service but overall attitude to ease my anxiety. He found a car for me quickly that exceeded my expectations and guidelines I had given him during our first conversation when I began my search. Within just a few days I was driving off the lot with my new vehicle and happier than ever!
"Lee will not get back to me. "
I've been trying to trade my car in on 2 different occasions but came up short because Lee never got back to me that's not good.
"More pressure than I needed from the finance manager"
Lee was great, the finance manager applied quite a bit of pressure to sell me something I did not want, I know you want to enhance your bottom line, I just don't need the insistence on selling me something that has no real value. I did end up with one of the items, so to a point you were successful.
"My new car :) 2019 CRV EXL "
Great dealership! I received the time and attention I needed to make an informed decision whether to buy or lease a new car. No pressure. I felt they sincerely wanted me to be happy with my decision. I opted to buy which was the best choice for me. When my car was ready for pick-up the salesmen were very patient with my many questions and invited me to return any time. I love my new car! Thank you Herb Chambers Honda of Burlington, Gerry Salois, Lee Diamond, James Digregorio
Other Employees Tagged:
, James Digregorio (Excellent) - extremly helpful in explaining the functions of our car on pick-up
"Fastest car purchase ever"
I knew which car I wanted going into the dealership and Lee got right on grabbing the keys for a test drive. He answered all my questions and never pushed any other possible vehicles. The price was great and working through financing was quick and easy. Great experience!
"Very Satisfied "
My last vehicle was purchased from Herb Chambers of Burlington so it was the first place I went after my CR-V was totaled in an accident. I didn’t plan on purchasing a vehicle so quickly but it just fell into my lap. I was unable to purchase new this time but Certified Pre-Owned made me feel confident I made the right choice. Lee Diamond made the whole experience a breeze. He is extremely personable and courteous. I feel he went out of his way to make sure the purchase went smoothly!
"relatively quick and easy"
Lee was professional. Overall a positive experience in that the credit check went quickly and then we were quickly in with the finance manager. All went well.
"Surpassed all expectations!"
I have purchased my last three cars from Herb Chambers Burlington and will continue to go back. Sales and service are knowledgable, helpful and Honest.
"Lee was very helpful and great at his job"
friendly and not pushy - it was a good experience overall. They even delivered our car straight to us. It was nice to buy a car that way.