This dealer is a place I would recommend to all my
friends. Everyone is very helpful.
friends. Everyone is very helpful.
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by NATHANIELSANTIAGO605
Verified Customer
Verified Customer
Other Employees Tagged:
Gregg Weinglass
May 22, 2023 -
BMW of Ramsey responded
Hello,
BMW of Ramsey would be more than happy to help your friends as we helped you! Thank you for leaving such a kind review.
Always a pleasure working with Pedro Andrade in all my
auto purchases. Always a fast and efficient process.
auto purchases. Always a fast and efficient process.
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by han
Verified Customer
Verified Customer
Other Employees Tagged:
Marcelo Garcia
May 05, 2023 -
BMW of Ramsey responded
Hey Han, providing fast and efficient service is our pleasure! Thank you for taking the time to review your visit working with our team member, Pedro! In the future, we hope to have you back at BMW of Ramsey.
Ramsey took good care of me but when it came to my car
they go all out and I appreciate that
they go all out and I appreciate that
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by LUCCAIRVING731
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Sonion
Mar 31, 2023 -
BMW of Ramsey responded
Hello, thank you for taking the time to leave our BMW of Ramsey team with your five-star feedback. Feel free to stop by and visit us again anytime.
All members of staff were helpful & courteous: from the
people who were cleaning to the front desk, to my agent.
people who were cleaning to the front desk, to my agent.
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by ELIZABETH.B.CROWLEY
Verified Customer
Verified Customer
Other Employees Tagged:
Dan
Mar 31, 2023 -
BMW of Ramsey responded
Hey Elizabeth, it is great to learn our BMW of Ramsey team provided you with a helpful and courteous five-star experience. Come back and visit us again anytime!
On January 26, 2023, Mr.
Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jer
Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jersey Motor Vehicle Commission ("MVC") but to also obtain permanent registration tags. Despite numerous requests and follow-up from our client, the temporary tags expired and you failed to obtain permanent registration tags. The certificate of title is still not submitted with the MVC.
As a direct and foreseeable outcome of your conduct, our client is unable to utilize his motor vehicle for business and pleasure. As result, our client has suffered and continues to accrue pecuniary damages. As our client is unable to utilize the vehicle.
Mr. Stevens may pursue legal action arising out of breach of duties in failing to submit title and registration documents, as well as for selling a vehicle with a potential title defect. In that lawsuit, our client will seek legal and equitable remedies against you, such as, but not limited to, monetary damages, injunctive relief, and attorneys’ fees and costs. We remind you that our client’s damages continue to accrue. Our client reserves and does not waive any rights.
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by chafe.bundles.0d
Other Employees Tagged:
Veronica Chicas,
Jorge Bautista
, Andrew Araque, Lori Asserson, Phil Battaglino, Casey Becker, Max Carela, Jon Crawford, Nina Dambrosio
Mar 03, 2023 -
BMW of Ramsey responded
Hello,
Thank you for reaching out on behalf of Mr. Stevens. I regret to see the experience you have described here and encourage you to reach out to our Lithia Cares team at LithiaCares@lithia.com.
Mar 07, 2023 -
chafe.bundles.0d responded
Update as of 3/7/23 I received my registration. This was over forty days from the sale date and ten days from the temp plate expiration. For nearly two weeks the car was not drivable. I got the runaround and had to retain an attorney to make progress. There don’t appear to be protocols in place to follow up on registration and title. Don’t wait for the dealer if the temp tag is about to expire, follow up well in advance. And ask about the title if it’s pre-owned to make sure there are no liens and don’t assume the car is free and clear. By the way, I was offered $250 for the hassle from Lithia Motors. That’s borderline insulting considering their dealer fee is $799!!
Great job. The service is always good. Appreciate the
summary after visit. Thank you very much. Stay safe
summary after visit. Thank you very much. Stay safe
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by Ben
Oct 20, 2021 -
BMW of Ramsey responded
Hi Ben - We really appreciate you taking the time to share a positive review! Thank you for trusting BMW of Ramsey with your business and your vehicle. We hope to work with you again down the road!
I really enjoyed working with Pedro. He was friendly,
extremely professional, and completely straightforward. He made the entire leasing process smooth and quick. I will happily work with him and BMW of
extremely professional, and completely straightforward. He made the entire leasing process smooth and quick. I will happily work with him and BMW of Ramsey again.
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by William Torqemseh Sherman
Jul 08, 2021 -
BMW of Ramsey responded
Thank you for reviewing us, William! The whole BMW of Ramsey team appreciates the positive feedback - and we'll be sure to pass your kudos along to Pedro! We're grateful for your business and hope to see you again next time!
Very efficient and friendly staff All my questions were
answered to my satisfaction I did not feel pressured The staff was knowledgeable and very helpful I would recommend the dealership to friends and fam
answered to my satisfaction I did not feel pressured The staff was knowledgeable and very helpful I would recommend the dealership to friends and family
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by Rick
Jul 01, 2021 -
BMW of Ramsey responded
Rick - thank you for the all-around wonderful review! We're glad to hear that the BMW of Ramsey team could make your recent experience so smooth and stress-free, and we hope to see you back again down the road. Safe travels!
Top notch experience with Ramsey BMW and Pedro Andrade
who showed much patience handling my first lease and also arranged for convenient home delivery of car on a busy and snowy day in February then staye
who showed much patience handling my first lease and also arranged for convenient home delivery of car on a busy and snowy day in February then stayed in touch and offered to answer any questions related to car needs. Also he arranged to have my plates and registration mailed to me and saved me a one hour trip. Can't ask for more as a customer, would highly recommend and look forward to do business again. Thank you, Dorin U.
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by Dorin
Mar 29, 2021 -
BMW of Ramsey responded
Dorin, we are delighted that Pedro took such attentive care of you during and after your purchase! Your business and recommendation mean the world to us here at BMW of Ramsey. Thank you from our entire team!
I worked with Pedro to buy 2 new cars for my friends.
Pedro was great to work with. Attentive, honest, professional, and gave me 2 great deals. I'm the guy that all my friends and family come to when the
Pedro was great to work with. Attentive, honest, professional, and gave me 2 great deals. I'm the guy that all my friends and family come to when they need a car. I'll be reaching out to Pedro going forward for all our BMW needs. Thanks Pedro!
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by chadohyun1
Feb 01, 2021 -
BMW of Ramsey responded
Thank you so much for stopping by to post a review about Pedro! We love to see so many kind words and are delighted that he helped you get into two great new vehicles. Our team at BMW of Ramsey appreciates your business and support!