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Pedro Cachay

Overview Reviews (269) Inventory (157)

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Pedro Cachay

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I have 22 years of experience in selling and advising on cars, Experience in financing and in all types of credit.

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4.9

269 Reviews

I have 22 years of experience in selling and advising on cars, Experience in financing and in all types of credit.

Overview Reviews (269) Inventory (157)

Dealership Experience

3 yrs, 1 mo

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Toyota Master New Sales Consultant

Toyota Master Used Sales Consultant

Specialist

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4.9

269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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269 Reviews of Pedro Cachay

March 19, 2026

Dealership Rating

Employee Rating

Pedro was a great sales person, Friendly en Helpful, was very patient and answer all the questions I had. I will highly recommend Pedro with all my friends and I will come back and get. Another vehicle wit very patient and answer all the questions I had. I will highly recommend Pedro with all my friends and I will come back and get. Another vehicle with him again. More

by luzmarquez7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 20, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recommending Pedro to your friends. He’ll be pleased to know his patience and helpfulness made a difference. Congratulations on your Toyota RAV4 Hybrid, and we look forward to seeing you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 17, 2026

Dealership Rating

Employee Rating

Pedro was an excellent sales person was friendly , helpful, answer all my questions. He is the reason that I bought the car. He make sure I understood and answer all my questions. I will highly recomm helpful, answer all my questions. He is the reason that I bought the car. He make sure I understood and answer all my questions. I will highly recommend Pedro to all my Friends. More

by luzmarquez7

Verified Customer

Sales Price Transparency

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Recommend Dealer

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Mar 17, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your experience—we’re glad to hear there were some positive aspects. We did notice, however, that the overall rating was a 1, which indicates a very dissatisfied experience. We’d appreciate the opportunity to understand if there was something specific that left you dissatisfied, so we can address it and improve moving forward. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Mar 17, 2026 -

Norm Reeves Toyota Dallas responded

March 17, 2026

Dealership Rating

Employee Rating

Pedro was very friendly and helpful, gray, Sales person will be recommended him to all my friends will be recommended him to all my friends More

by luzmarquez7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 18, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad you had a great experience! Thanks for the five stars! - Norm Reeves Toyota Dallas

March 14, 2026

Dealership Rating

Employee Rating

Norm Reeves Toyota of Dallas did a very good job with my wife and I on the purchase of a new Highlander. Pedro Cachay was helpful and very knowledgable. The finance went smoothly and Pedro also set me up wi wife and I on the purchase of a new Highlander. Pedro Cachay was helpful and very knowledgable. The finance went smoothly and Pedro also set me up with a service writer. More

by naphil200

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 14, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled to hear Pedro guided you and your wife smoothly through your Toyota Highlander purchase and finance process. It’s great that he connected you with our service team as well. We look forward to welcoming you back for your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 13, 2026

Dealership Rating

Employee Rating

Excellent person and employee one of the best. Thanks Pedro Cacau for your amazing help with my Tacoma Thanks Pedro Cacau for your amazing help with my Tacoma More

by terellonembhard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 13, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted you had such a positive experience with your new Toyota Tacoma. Pedro was happy to assist and we appreciate you choosing us. We look forward to seeing you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 06, 2026

Dealership Rating

Employee Rating

Muchas gracias por su ayuda don Pedro . Me ayudo mucho con mi nueva 4Runner , es muy bueno el servicio que ofrece . Lo remendare Me ayudo mucho con mi nueva 4Runner , es muy bueno el servicio que ofrece . Lo remendare More

by ciriacoumanzor85

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 06, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear that Pedro provided excellent support as you picked up your new Toyota 4Runner. We appreciate your recommendation and look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 06, 2026

Dealership Rating

Employee Rating

Muy buen servicio y ayuda de don Pedro , lo recomiendo porque ayuda mucho y es muy honesto porque ayuda mucho y es muy honesto More

by silviasegura525

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 06, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recommending us and highlighting Pedro’s honest, helpful service during your new Toyota 4Runner purchase. We hope you enjoy every mile in your 4Runner. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 05, 2026

Dealership Rating

Employee Rating

Highly recommend working with Pedro. He helped us through all the process, answered all our questions and give us really great advices. Pedro is a fine, trustworthy and ethic person. He helped us through all the process, answered all our questions and give us really great advices. Pedro is a fine, trustworthy and ethic person. More

by usigli81

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Antoni Santana, Louie Sanchez

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Mar 05, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recommending Pedro and our team at Norm Reeves Toyota Dallas! We are thrilled that he was so helpful during the process, and we will let him know to keep up the excellent work. Congratulations on your purchase!

March 02, 2026

Dealership Rating

Employee Rating

Pedro Cachay lovingly and dedicatedly helped a friend I recommended to buy from him. He did much more than expected to help. We loved his dedication and care in assisting us. I recommend him for you to buy recommended to buy from him. He did much more than expected to help. We loved his dedication and care in assisting us. I recommend him for you to buy your car. More

by antonia.mariosa78

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 02, 2026 -

Norm Reeves Toyota Dallas responded

Your recommendation is much appreciated; we’re thrilled Pedro went above expectations to help. He ensured everything was handled smoothly. Enjoy your new Toyota and reach out anytime for support. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 26, 2026

Dealership Rating

Employee Rating

Sales man was very professional and communication was great. Answered every question and made the process easy. Would recommend to anyone I know. great. Answered every question and made the process easy. Would recommend to anyone I know. More

by Rodrigo.viera-guerrero

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

Rodrigo, thank you for recommending Norm Reeves Toyota Dallas! We are proud to have made the process easy for you. See you next time!

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