Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Sergio Leyva

May 02, 2026

Dealership Rating
Employee Rating

Norm Reeves Toyota did a great job with my recent service visit. They were quick and very helpful. More

by jay
Recommend Dealer
Yes
Report | Print
May 02, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. Sergio and our team are pleased to have completed your Toyota 4Runner service efficiently and provided helpful support. We look forward to assisting you at your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 02, 2026

Dealership Rating
Employee Rating

I went to do a full detail carwash . And when i went to pick up the car it was still dirty. I went there before and they did a good job. But this time i felt they were in a rush to finish More

by josedominguez048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 05, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience, Jose, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 20, 2026

Dealership Rating
Employee Rating

Good service 100% 100 very professional love it i definitely coming back to this location More

by Martir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 23, 2026

Norm Reeves Toyota Dallas responded

Martir, We appreciate your feedback and are happy to hear we provided professional care during your visit. We noticed your three-star rating. If there was anything about your visit that didn’t meet your needs, please don’t hesitate to reach out so we can assist. Thank you! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 18, 2026

Dealership Rating
Employee Rating

My experience was smooth and great and I was satisfied and I give a thumbs up More

by MICHELLEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Report | Print
Apr 18, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear your Toyota Camry service was smooth and met your expectations. We appreciate the thumbs up, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 12, 2026

Dealership Rating
Employee Rating

Thanks Edwin Todo el servicio fue excelente Nos veremos pronto para mi siguiente servicio de carro More

by Adonai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Report | Print
Apr 12, 2026

Norm Reeves Toyota Dallas responded

We’re happy Edwin provided excellent service for your Toyota RAV4. Thank you for sharing your feedback. We look forward to your next appointment. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 12, 2026

Dealership Rating
Employee Rating

I had a great experience with the service on my truck. The work was done efficiently and everything is running perfectly now. The service advisor was very professional, helpful, and kept me informed throu More

by Luisangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 12, 2026

Norm Reeves Toyota Dallas responded

We’re thrilled Sergio and our service team could provide professional support for your Toyota RAV4. It’s great to hear everything is running perfectly after the efficient work. Thank you for recognizing the attention to detail and clear communication. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 04, 2026

Dealership Rating
Employee Rating

Straight forward No drama, no xx, got there and got it done on time This survey has more drama than the service More

by robiemeljewellaco
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

Report | Print
Apr 05, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We’re glad your Toyota Corolla service was straightforward and finished on schedule. We look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 30, 2026

Dealership Rating
Employee Rating

Sergio was very friendly and attentive. He kept me updated throughout the whole process. Would highly recommend! More

by Jennypena
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Norm Reeves Toyota Dallas responded

It’s fantastic to hear Sergio provided friendly, attentive service and kept you informed throughout your Toyota Camry Hybrid maintenance. Thank you for the recommendation. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 30, 2026

Dealership Rating
Employee Rating

Sergio was friendly from the moment I arrived and made the whole process smooth and stress-free. He took the time to explain everything clearly, was very thorough and kept me updated throughout the servic More

by Norapena38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Norm Reeves Toyota Dallas responded

Thank you for recognizing Sergio’s thorough and clear explanations during your Toyota Corolla service. We’re pleased the process felt smooth and stress-free, and that his professionalism stood out. We appreciate your trust and look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 23, 2026

Dealership Rating
Employee Rating

Muy buena atención es muy amable y me ayudo con mucho esmero . Igual me ayudo Pedro Cachay. More

by ANANDRAS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay

Report | Print
Mar 23, 2026

Norm Reeves Toyota Dallas responded

Thank you for highlighting Pedro’s attentive and caring service for your Toyota. We look forward to assisting you on your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
2
...
10

Dealership Inventory (202 Vehicles)

new 2026 Toyota 4Runner car, priced at $60,975
2026 Toyota 4Runner
new
Black exterior
Automatic
Four-wheel Drive
$60,975
View Details
new 2026 Toyota Tacoma Hybrid car, priced at $57,018
2026 Toyota Tacoma Hybrid
new
Heritage Blue exterior
Automatic
Four-wheel Drive
$57,018
View Details
used 2018 Toyota Avalon car, priced at $19,191
2018 Toyota Avalon
used
Blizzard Pearl exterior
Automatic
Front-wheel Drive
$19,191
View Details
used 2021 Tesla Model Y car, priced at $26,992
2021 Tesla Model Y
used
Pearl White Multi-Coat exterior
Automatic
All-wheel Drive
$26,992
View Details
used 2025 Toyota Tacoma car, priced at $36,341
2025 Toyota Tacoma
used
Black exterior
Automatic
Rear-wheel Drive
$36,341
View Details
new 2026 Toyota Tundra car, priced at $56,151
2026 Toyota Tundra
new
Ice Cap exterior
Automatic
Four-wheel Drive
$56,151
View Details
View All Inventory