Pedro Hernandez
Pedro Hernandez at Huston Cadillac

Pedro Hernandez | Page 10

Sales & Leasing Consultant

Huston Cadillac

21500 HWY 27
Lake Wales, FL 33859

Contact Me
4.9
189 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

189 Reviews

Write a Review

189 Reviews of Pedro Hernandez

November 08, 2023

Dealership Rating
Employee Rating

They never put on the cadillac emblem on the back of the car. I had to call and ask for it and Gary looked into it and said it was on backorder. I have not received it as yet. More

by SPARKYLINDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Huston Cadillac responded

Linda, we appreciate you bringing this to our attention. We appreciate your patience as there are a number of issues causing shortages and impacting availability of various items like emblems and vehicle parts. Please know we are working to get this taken care of as quickly as possible. Feel free to reach out to us in the meantime if there is anything else we can assist you with. -The Huston Buick GMC Team

October 17, 2023

Dealership Rating
Employee Rating

I test drove a denali on Mon Oct 9 and Agreed to a price of $8500. Ik up the told the salesman Zach Marbutt that I would pick up the car on Oct 10. The car that they had for me was a Terrain with 133 miles More

by ROBERTRMOLCHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zach Marbutt

Oct 17, 2023

Huston Cadillac responded

I'm glad we were able to speak about you're purchase today. As discussed, please contact us at the Dealership if you need any assistance with your vehicle.

Oct 17, 2023

ROBERTRMOLCHAN responded

I am still upset about the terrain that had 133 miles on it that I drove to my apt. I realized that the car that Zach had told me that it was the same as the denali that I test drove was A lie. It did not have a GPS installed. I lost 20% trade in value for driving it to my apt,

October 17, 2023

Dealership Rating
Employee Rating

Vandy answered all my questions, and ordered my Yukon perfectly. Even though General Motors was slow in shipping the Yukon after build, Vandy kept me in the loop. More

by lukecain1943
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Vanlerberg, Tim Anderson

Oct 19, 2023

Huston Cadillac responded

Thank you for taking the time to write this review, Luke. We are pleased to hear that Vandy was able to provide an efficient and overall positive experience. -The Huston Buick GMC Team

October 06, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable, this is the 5 vehicle that we have purchased from Huston we will continue to use them and get our service performed at the dealership. More

by CIRRUS1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

October 02, 2023

Dealership Rating
Employee Rating

we came in looking for a 2021 enclave but left with a 2024 enclave Pedro is a very friendly person this was a great experience this is the second enclave we have purchased from Huston More

by GTACKLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 04, 2023

Huston Cadillac responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Huston Buick GMC Team

September 20, 2023

Dealership Rating
Employee Rating

Great from start to finish purchasing our new Escalade! Pedro was professional with a great attitude and keeping us up to date in the process . Excellent experience all the way around ! More

by cav252
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan , Gary Matthews

Sep 22, 2023

Huston Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Huston Buick GMC Team

September 16, 2023

Dealership Rating
Employee Rating

Houston Cadillac Buick GMC has always been Professional, friendly and a pleasure to work with when buying a new or used vehicle. More

by CIRRUS1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

Sep 19, 2023

Huston Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. -The Huston Buick GMC Team

September 09, 2023

Dealership Rating
Employee Rating

At Houston Cadillac people are generous, congratulations to all the team and especially Nicole Barnes More

by Leandro Jean Louis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Sean Monahan, Nicole Barnes, Lily Barnes, Ricchard La Costa , Zach Marbutt, James Medlock, George True, David Vanlerberg

Sep 11, 2023

Huston Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. -The Huston Buick GMC Team

August 24, 2023

Dealership Rating
Employee Rating

Huston Cadillac was a great experience from start to finish. They answered all of my questions and offered to follow up with any problems that I may have. No problems so far and will definitely look to More

by pmm103158
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

Aug 25, 2023

Huston Cadillac responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! -The Huston Buick GMC Team

August 17, 2023

Dealership Rating
Employee Rating

The whole sales staff did everything I could have imagined. I purchased a 2017 truck from Sean & he located the truck from another dealer that time also . Other dealers felt that this was too much to More

by LARRYGEGG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

Aug 18, 2023

Huston Cadillac responded

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! -The Huston Buick GMC Team

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