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Pedro Luna
Pedro Luna at Nucar Chevrolet of Lowell

Pedro Luna | Page 11

Finance Manager

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.8
127 Reviews

As a top performer and a proud recipient of the General Motors Mark Of Excellence Award, I am deeply committed to delivering unparalleled service and expertise in the automotive industry. My passion lies in helping clients discover the perfect vehicle that aligns their needs and desires, all while ensuring a pleasurable and smooth experience. With a track record of excellence, I am dedicated to making the car-buying journey not just a transaction, but a memorable and enjoyable adventure for every client I serve.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

3x Mark of Excellence Award Winner

4.8

127 Reviews

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127 Reviews of Pedro Luna

January 16, 2024

Dealership Rating
Employee Rating

Pedro was excellent. He followed through and did what he promised. Very pleased with the service. More

by paulj51
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

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Jan 18, 2024

Nucar Chevrolet of Lowell responded

Thank you for writing about your visit with us, Paul! I am happy to hear that Pedro was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. - Steve Alesse, General Manager

January 15, 2024

Dealership Rating
Employee Rating

Not done with buying process yet but I have enjoyed working with Pedro, Anthony and the rest of the sales team. They have made the truck buying process easy and they where not pushy at all. More

by ADAMNEWBERY
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

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Jan 18, 2024

Nucar Chevrolet of Lowell responded

Adam, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit. Thank you so much for your business and please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

January 15, 2024

Dealership Rating
Employee Rating

Great experience! Great overall experience. Not pushy but answered all my questions. Great overall experience. Not pushy but answered all my questions. Went above and More

by ROBINW05
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

Print
Jan 18, 2024

Nucar Chevrolet of Lowell responded

Robin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - Steve Alesse, General Manager

January 15, 2024

Dealership Rating
Employee Rating

Sales staff were professional and addressed our needs without being aggressive. I will definitely go to Nucar for my next vehicle purchase. More

by Semperfi110
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

Print
Jan 18, 2024

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

January 12, 2024

Dealership Rating
Employee Rating

Very helpful and nice when it comes to buying a car it was my first time and great experience. Pedro helped me a lot More

by Jessmac13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 15, 2024

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle, Jess. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pedro was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - Steve Alesse, General Manager

December 11, 2023

Dealership Rating
Employee Rating

Pedro was really helpful in showing me the car that I was interested in. He made the whole process very easy. More

by JAMESBARRY23
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

Print
Dec 12, 2023

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, James. - Steve Alesse, General Manager

December 04, 2023

Dealership Rating
Employee Rating

My dealer Padro was wonderful! Everyone was very nice and professional.You are highly recommended More

by bevcat87
Service Communication
Recommend Dealer
Yes
Print
Dec 05, 2023

Nucar Chevrolet of Lowell responded

Thanks for the great feedback! I'm very happy that Padro was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! - Steve Alesse, General Manager

December 02, 2023

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Employee Rating

Pedro is the best car salesman I've ever met. He kept me informed throughout the entire process. More

by PETERBEER88
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

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Dec 04, 2023

Nucar Chevrolet of Lowell responded

Thank you for leaving this remarkable feedback, Peter. We appreciate your comments and are happy to hear that Pedro was able to meet your needs. At Nucar Lannan Chevrolet of Lowell, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! - Steve Alesse, General Manager

December 01, 2023

Dealership Rating
Employee Rating

Great job on my car great mechanics especially scott and Dylan .. everyone is very friendly… More

by SERIOUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blaine Marren, Steven Alterio , Steve Alesse, Mike "Marty" Martyniak, Jon Roman, Anthony Scenna, Steve Stempien

Print
Dec 04, 2023

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. - Steve Alesse, General Manager

November 30, 2023

Dealership Rating
Employee Rating

This is my second colorado from Lannon Lowell. I've had good experiences each time. Pedro has been excellent. More

by BOB-DOYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Alesse, Steve Stempien

Print
Dec 01, 2023

Nucar Chevrolet of Lowell responded

Bob, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

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