Pedro Martin | Page 2

Horrible customer service the in take person wrote the incorrect information down on the ticket causing much delay incorrect information down on the ticket causing much delay More

by LATEDOG88 Verified Customer Verified Customer

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Worst experience ever. Sold a brand new 2026 Atlas RLine with scratches and no carwash. They had my vehicle for 4 days, Nothing was done to it, they didn't want to provide Sold a brand new 2026 Atlas RLine with scratches and no carwash. They had my vehicle for 4 days, Nothing was done to it, they didn't want to provide a loaner. They had a random person ( no dealer shirt logo) drive my car from the dealer back to my house; glad he didn't have an accident while driving my car for me. Car is dirtier than when it left. Absolutely worst dealer experience ever. Sales team laughed when I offered to get a discount on the car to take car of the scratches my self. They said, let us fix it and provide excellent customer service. What a joke. Will not return to this place, extremely frustrating experience. Managers didn't want to take responsibility; Leo, Peter, Miguel, very poor service. More

by Ms001 Verified Customer Verified Customer

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Great customer service. Nice and friendly environment. Pedro was very helpful and kind. Amazing place to purchase cars. Nice and friendly environment. Pedro was very helpful and kind. Amazing place to purchase cars. More

by andressemprun Verified Customer Verified Customer

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Everybody was super nice. They made the process so simple! I’ve never experienced that before. Everything was done over the phone. I walked in, signed & drove off. Literally u They made the process so simple! I’ve never experienced that before. Everything was done over the phone. I walked in, signed & drove off. Literally under 30 mins I was in my new troca! Gracias por todo More

by cheyshandraw Verified Customer Verified Customer

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Realmente agradecida con todos, Pedro, Melissa, Daniela, el financista, el gerente… todos! Son un equipo de trabajo excelente, nos hicieron sentir muy tranquilos y seguros de nuestra elección. Gracias a tod el financista, el gerente… todos! Son un equipo de trabajo excelente, nos hicieron sentir muy tranquilos y seguros de nuestra elección. Gracias a todos, Dios los bendiga y nos veremos pronto! More

by gomeztorres2005 Verified Customer Verified Customer

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Great experience overall. The staff was professional, helpful, and made the whole process smooth and stress-free. I’m very happy with my purchase and would definitely recommen The staff was professional, helpful, and made the whole process smooth and stress-free. I’m very happy with my purchase and would definitely recommend this dealership. More

by salcedolivan24 Verified Customer Verified Customer

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Pedro was very attentive and Karen Torres in finance was excellent The weight to get into finance took too long excellent The weight to get into finance took too long More

by pinorentals Verified Customer Verified Customer

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Pedro is an amazing sales person and very knowledgeable. The only complaint I would have is that the financing process took longer than expected, but Karen Torres was also amazing. The only complaint I would have is that the financing process took longer than expected, but Karen Torres was also amazing. More

by pinorentals Verified Customer Verified Customer

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The staff at Volkswagen of South Miami was professional, friendly, and helpful throughout the entire process. I am very satisfied with my experience. friendly, and helpful throughout the entire process. I am very satisfied with my experience. More

by liajason021089 Verified Customer Verified Customer

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Good people but the building needs maintenance,also took hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly More

by CRYSTAL.ALFONSO22 Verified Customer Verified Customer

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